Principal Engineering Program Manager IS, Endpoint Lifecycle, Virtual

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and experience
• 8 or more years of related experience, * Master's Degree -OR- a combination of equivalent education and experience
• Experience in a Healthcare environment
• 8+ years of experience as a program/project manager overseeing large, complex IT programs involving multiple teams
• 8+ years of planning and leading organizational change to ensure lifecycle initiatives are adopted with minimal disruption
• 5+ years of experience in endpoint engineering, EUC, or digital workplace analytics
• 5+ years of experience defining and owning endtoend endpoint lifecycle strategies across large, complex enterprises.
• 4+ years of healthcare IT experience or 4 years of supply chain/contract management experience
• 4+ years working on physical deployment programs across multiple geographic locations
• Experience working with OEMs and suppliers for hardware distribution
• Experience leading qualification, standards, and RFPbased evaluation processes for PCs, Macs, mobile, thin clients, and peripherals
• Experience with data manipulation in excel or Power BI
• Experience with Azure Dev Ops
• Experience translating complex technical lifecycle work into clear, compelling narratives for executives and senior leadership
• Strong understanding of Windows endpoint environments, hardware lifecycle, and modern management
• Familiarity with ServiceNow, ITSM integrations, or incident reduction automation
• Experience supporting Windows 11 / modern OS transitions
• Self starter and willing to take the initiative when give directions
• Strong collaboration, documentation, and communication skills

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Step into the heartbeat of innovation as a Principal Engineering Program Manager, where strategy meets creativity and technology fuels transformation. In this role, you'll partner with exceptional Engineering teams to architect services that truly delight caregivers across Providence, solutions that are intuitive, reliable, and built to scale. You'll shape vision and design multiyear roadmaps that unify the endtoend endpoint lifecycle: from standards and qualification, to zerotouch provisioning, security posture, patching and compliance, and ultimately refresh and retirement. You'll bring structure to complexity by establishing operating rhythms, orchestration models, and enterprise programs that keep our endpoint ecosystem modern, resilient, and caregivercentric. With a frontrow seat across the full lifecycle, from ideation to adoption, you'll champion the voice of the caregiver while building the mechanisms that make lifecycle management "invisible" to end users: devices that arrive ready to work, stay healthy through automated remediation, and evolve based on telemetrydriven insights rather than arbitrary timelines. You'll also partner with the engineering leaders to mature the data foundation that lifecycle depends on, driving clarity on authoritative sources, strengthening CMDB/asset integrity, and ensuring we can confidently measure lifecycle state, compliance, and readiness across the fleet using integrated signals (e.g., endpoint platforms and telemetry sources). This is a role built for a Program Leader who thrives in fastpaced environments, loves solving complex problems, and enjoys mentoring others. If you're energized by turning big ideas into realworld outcomes: modernizing lifecycle through automation, improving reliability at scale, and continuously refining the ecosystem that supports thousands of caregivers, this is your chance to lead with influence, deliver with excellence, and create technology that leaves a lasting mark. Providence supports 100% virtual work for residents located in the following areas, At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable., Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.