Senior Program Manager (Non-Tech)

Strategic Program Manager leading complex, cross-functional programs that directly support business objectives and long-term organizational goals of the Adobe Customer Experience Orchestration organization. Responsible for structuring and managing multiple programs simultaneously, ensuring initiatives are coordinated, aligned, and delivering measurable impact across the enterprise.

Self-starting critical thinker who combines strategic clarity with operational rigor, proactively identifying risks, driving alignment, and ensuring accountability across diverse teams and interested parties. This program manager must demonstrate standard Program Management methodology, ensuring efficiency, scalability, and consistency.

What you'll Do

• Design, structure, and manage 2-4 programs at a time.

• Translate high-level goals into coordinated program roadmaps, governance models, and measurable outcomes within the Objectives/Key Results ("OKR") framework.

• Build and maintain a program life cycle based on tangible progress points and deliverables that act as health indicators and allow you to "look around the corner" and identify risks and dependencies on or over the horizon.

• Drive relentless accountability and prioritization by aligning all program activities to defined picture of success, assigning clear ownership and accountability, and subsequently leading and supporting all participants and owners to deliver expected results.

• Use data, team feedback, progress tracking, performance indicators, personal experience, and instincts to monitor program health and progress. Identify early signs of slowdown or drift, investigate root causes, and implement corrective actions that balance speed, quality, and sustainability.

• Confident, articulate, cross-functional collaborator with the ability to prioritize and multi-task in a fast-paced environment to deliver customer-centric results.

• Inventive problem-solver who can lead and influence with various partners.

• Possesses strong EQ, meticulous attention to detail, excellent verbal, written and interpersonal skills to successfully interact with individuals of varying levels.

• Dedicated team member that is casual in tone but serious about impact. Conversations are human. Humor is welcome. Hierarchy does not dominate the room. People can speak plainly and be themselves.

What you'll need:

• 8+ years of experience in program or portfolio management, preferably in complex, cross-functional environments.

• Bachelor's degree or equivalent experience.

• Ability to land in a fluid environment and immediately collaborate with SMEs to establish high- to mid-level delivery targets, and build or reshape the roadmap to balance expectations and reality.

• Experience with Project Management Tools (Workfront, Jira, etc) and virtual collaboration tools (SharePoint, Wiki, Miro, etc); Workfront certification a plus.

• Certification in project/program management (e.g., Project Management Institute's PMP) a plus.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $110,000 -- $202,250 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In Illinois, the pay range for this position is $121,300 - $175,600 In Massachusetts, the pay range for this position is $121,300 - $175,600

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let's Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create., At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.