Director, Data Analytics - Trust & Safety
Role details
Job location
Tech stack
Job description
Lead the Agentic Analytics Transformation: Spearhead the design and deployment of intelligent agents that proactively detect, simulate, and respond to abuse, fraud, and emerging risks-scaling our platform's safety, quality, and trust for the long term. Build Scenario Simulators: Create interactive, scenario-based analytics that allow teams to model risk, test interventions, and validate new policy and moderation approaches before launch-protecting users, creators, and merchants at scale. Automate Incident Impact Scoping: Operationalize automated agent workflows that instantly assess and size the platform, reputational, and regulatory impact of safety incidents, enabling rapid escalation, crystal-clear retrospectives, and lessons learned. Democratize Agentic Insights: Build self-service, agent-driven data tools that empower non-technical teams to ask deep questions, run "what if" analyses, and generate actionable, data-backed outcomes without gatekeeping. Accelerate Multidisciplinary Response: Orchestrate agentic systems that unify signals from operations, policy, engineering, and legal-bridging every function with a single, trusted source of truth for incident response and ongoing intelligence. Benchmark and Elevate Standards: Track and anticipate industry and regulatory shifts, using agent-based and scenario-forecasting analytics to keep Pinterest ahead of risk and help set the global bar for platform trust and quality.
Requirements
Transformation Leader: 8+ years driving major analytics or data science initiatives-preferably including agent-based modeling, AI/ML-driven workflow transformation, or large-scale incident management. Agentic Systems Builder: Hands-on experience designing, testing, and deploying automation, intelligent agents, or scenario simulators for risk, quality, or complex decision support. Incident & Scenario Expert: Skilled in incident impact scoping, post-incident analytics, and scenario planning or tabletop exercises-translating insights into systematic improvements. Cross-Functional Accelerator: Track record of enabling legal, policy, ops, product, and engineering teams to make independent, forward-facing, data-driven decisions via self-service or agentic tools. Storyteller & Evangelist: Exceptional communicator with a flair for making complex analytics and simulations actionable for every audience, and for championing transformation deep into the organization and externally. Relentless Innovator: Passion for positive, safe, and inspiring technology-always seeking what's next and how agents or AI can elevate platform quality and user trust. Bachelor's degree in Economics, Mathematics, Engineering, a related field or equivalent experience.