Desktop Engineer
Realign Llc
Scarsdale, United States of America
1 month ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
$ 83KJob location
Scarsdale, United States of America
Tech stack
Microsoft Windows
Software Applications
Desktop Computing
DevOps
Virtual Private Networks (VPN)
System Center Configuration Manager
Networking Basics
Software Engineering
Office365
Peripherals
Microsoft InTune
Laptops
Job description
Provide onsite L2 deskside and field support for end-user devices, ensuring timely resolution of hardware and software issues. KEY RESPONSIBILITIES:
- Provide deskside and field support for laptops, desktops, printers, and peripherals.
- Troubleshoot Windows OS and standard desktop applications.
- Support device rollout, refresh, replacement, and break/fix activities.
- Provide VIP and executive user support.
- Assist with printer setup and troubleshooting.
- Coordinate with vendors during onsite dispatch.
- Maintain accurate ticket updates in ITSM tools.
- Follow security and compliance standards.
PRIMARY SKILLS:
- Windows 10/11
- M365 / O365
- Deskside Support
SECONDARY SKILLS:
- Intune / SCCM
- VPN & Basic Networking
Requirements
Do you have experience in DevOps?
Benefits & conditions
$40 an hour - Contract
