Senior Infrastructure Engineer - Application/Web Operations

Wells Fargo
Charlotte, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 154K

Job location

Charlotte, United States of America

Tech stack

Java
.NET
Microsoft Windows
Agile Methodologies
Apache HTTP Server
Tomcat
Server Applications
Oracle WebLogic Server
Business Software
Databases
Software Debugging
Linux
Middleware
HP Systems Insight Manager
Web Servers
Apache Hypertext Transfer Protocol Server
Network Topologies
IBM Websphere Application Server
Python
Linux System Administration
Ansible
Prometheus
Scripting (Bash/Python/Go/Ruby)
Load Balancing
Grafana
IBM UrbanCode Deploy
Splunk
Network Server
Appdynamics
ServiceNow

Job description

Wells Fargo is seeking a Senior Infrastructure Engineer who covers jobs which design, build, enhance, and integrate the technology infrastructure required to support various platforms and Wells Fargo's business portfolio.

In this role, you will:

  • Outline and implement Application or Web product upgrades
  • Contribute to the analysis of business, application, and technical infrastructure requirements
  • Design, code, test, debug, and document programs using Agile development practices
  • Lead or participate in high level technical concepts spanning technology and business
  • Develop specifications for complex infrastructure systems, design, and test solutions
  • Generate documentation, operational policies, and procedures, as well as documentation
  • Employ monitoring tools, such as Grafana, for business application and operations teams
  • Contribute to the testing of business, application, and technical infrastructure requirements
  • Direct daily Risk and Control flow of Compliance, focusing on policies and procedures
  • Provision builds, configurations, and preparing the runtime infrastructure needed for middleware products
  • Direct the daily risk and control flow of operations, focusing on policies, procedures, and work standards to ensure teams meet security, reliability, monitoring, and support standards
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Help teams with enterprise incidents focusing on Application and Web stability through an On-Call rotation

Requirements

  • 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Ability to interact with all levels of an organization, including leadership.
  • Strong team or technical leadership experience Strong verbal, written, and interpersonal communication skills
  • 3+ years of Basic knowledge of Middleware technologies - Apache HTTPD and Apache Tomcat
  • 2+ years' Experience in Application Production Support in Linux and Windows platforms
  • 2+ years of Strong Technical Troubleshooting skills
  • 2+ years Working knowledge of application monitoring tool like Splunk, AppDynamics, Grafana, Prometheus
  • 2+ years of Root Cause Analysis of problem issues
  • 2+ years Knowledge of Ansible
  • 2+ years of Python scripting
  • Basic Web Server Administration
  • Basic Application Server and Application troubleshooting (Java and .Net)

Desired Qualifications:

  • Strong team or technical leadership experience
  • Experience supporting an enterprise-level environment
  • Understands compliance and risk management requirements for supported system area
  • Provide implementation support for key risk initiatives
  • Experience in WebSphere, WebSphere Liberty, and WebLogic
  • Understanding Incident Management System (ServiceNow preferred)
  • Monitoring Alerts, Batch Failures, Service Now Queue
  • Understanding of Infrastructure Technologies like Linux, Windows, MW, Database
  • Handle outage calls efficiently, triage any issues, and fix them
  • Experience in Ansible, and UDeploy
  • Experience with types of Jobs Failures and Troubleshooting
  • Shell Commands
  • Linux Administration Basics
  • Basic Networking Commands
  • Understanding the Networking topology, Load Balancers such as F5
  • Troubleshooting Basic HTTP Failures
  • Troubleshooting Basic Java Application Servers issues

Benefits & conditions

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

12 Mar 2026

***** Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

About the company

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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