Virtual Desktop Systems Engineer
Role details
Job location
Tech stack
Job description
Manage user accounts, permissions, licenses, and monitoring of system performance to proactively resolve technical issues.
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Analyze and interpret data to improve infrastructure performance, identify areas for improvement, and implement solutions, to include monitoring system performance and troubleshooting issues to ensure compliance with performance standards.
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Ensure data security and compliance with industry standards and regulations.
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Maintain smooth operation of multi-user computer systems, including coordination with network engineers.
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Monitor and manage enterprise system resources, including CPU usage, disk usage, and response times to maintain operating efficiency.
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Assess and remediate the enterprise design and implementation to mitigate performance and cybersecurity risks.
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Perform systems security administration functions, including creating user profiles and accounts.
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Provide Tier 1 and Tier 2 problem identification, diagnosis, and resolution of problems.
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Configure operating systems and support enterprise servers.
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Install and configure database and application software.
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Perform database backups and system restoration, monitor database performance, and perform troubleshooting.
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Interact with users and interfacing applications.
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Provide hardware and software backup recovery.
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Other duties may include setting up administrator accounts, maintaining system documentation, tune system performance, installing system wide software, and allocating mass storage space.
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Develop, implement and maintain processes, procedures, test cases, test results, issue resolutions, performance analysis, and user guidelines/ instructions documentation.
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Travel may be required within the National Capital Region (NCR) on an as needed basis for customer or corporate requirements.
Position is Contingent on Contract Award
Requirements
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Active Top Secret/ Sensitive Compartmented Information (TS/SCI) clearance with ability to pass and obtain a Poly Clearance.
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Minimum of 8 years relevant experience with bachelor's degree; Minimum of 6 years with master's degree; Minimum of 3 years with PhD or 12+ years of relevant work experience can be used in lieu of a degree.
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Current CISSP or Security + Certification.
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Proven work experience as a Systems Engineer, Systems Admin or similar role in a large, distributed computing environment.
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Experience with data analysis tools, knowledge of system performance metrics, and familiarity with infrastructure management systems.
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Excellent communication and teamwork skills.
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Excellent problem-solving skills.
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Strong understanding of User Profile administration.
Desired Qualifications:
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Active TS/SCI with Poly clearances.
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Current VMware, Nutanix, or similar Certification e.g. VCP, NCP, etc.
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Experience with Docker and Kubernetes.
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Experience with Terraform or Ansible.
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Experience with Dell PowerFlex.
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Experience working in a large enterprise environment.
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Knowledge of storage area networks to include network operating systems, SAN protocols, SAN management, and SAN physical configuration.
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Minimum of 8-12 years' experience, in supporting virtualization technologies preferred.
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Strong understanding of data center networking (TCP/IP, switching/routing, ports and protocols, firewall concepts, load-balancing).
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Strong Scripting experience in one or more of the following: PowerShell, Ansible, Puppet, Chef, VBScript, C++, Unix Shell, Python, Perl, Ruby, JavaScript, etc.
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Strong understanding of storage protocols (e.g. NFS, SMB, S3, FC, iSCSI, NVMe).
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Good knowledge of Active Directory, DHCP, DNS, Group Policy.
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Knowledge of MS Windows Server operating systems including Server 2016, 2019, and 2022 as well as RHEL and SLES operating systems.
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Knowledge of MS database server SQL Server 2008 R2 and later.
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Knowledge of container technologies including but not limited to Docker, Kubernetes, and Rancher.
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Knowledge of IaaS in cloud using MS Azure, AWS, or GCP.
SECURITY CLEARANCE:
This Position requires an Active TS/SCI and the ability to obtain a Poly, US Citizenship is required