Digital Engineer / Senior Application Analyst-Epic Interoperability

The Senior Digital Engineer / Senior Application Analyst - Digital Engineering will be responsible for implementing, configuring, supporting, and optimizing clinician and patient engagement technologies. This role requires strong technical expertise, hands-on solution development, and cross-functional collaboration with clinical, operational, and technical teams. The ideal candidate has experience with both Epic and broader digital health technologies and is passionate about delivering a unified, user and patient-centered digital experience., * Contribute to the design, build, integration, testing, deployment, and support of Epic and non-Epic patient engagement solutions.

• Configure, maintain, and optimize applications across platforms such as Epic Ambulatory and Inpatient modules, Epic MyChart, Epic Cadence, patient-facing mobile apps, digital communication tools, and web-based systems.
• Perform workflow analysis, requirements gathering, and system design to meet clinical and operational needs.
• Troubleshoot complex technical issues, including APIs, integrations, web components, and infrastructure dependencies.
• Coordinate with vendors and internal partners to resolve issues and support system enhancements.
• Participate in solution design reviews and ensure adherence to Montefiore standards and regulatory requirements.
• Support project activities including documentation, testing cycles, go-lives, upgrades, and performance improvements.
• Stay current on digital health trends, interoperability standards, and emerging technologies.
• Provide technical guidance to junior team members and contribute to knowledge-sharing efforts.
• Participate in a 24x7 rotating on-call schedule, including occasional on-site support as needed.

• Bachelor's degree in Computer Science, Information Systems, Healthcare Informatics, or a related field (or equivalent professional experience).
• Epic certification in at least one module, such as MyChart, Ambulatory, ClinDoc, Cadence (Ambulatory certification required within 3 months if not currently certified).
• Minimum 3-5 years of experience supporting, configuring, or developing software applications in healthcare, digital, or enterprise environments.
• Exposure to various technology:

• APIs, system integrations, interoperability (HL7, CDA, FHIR, XDS.b)
• Web technologies (HTML, CSS, JavaScript)
• Programming or scripting (Java, .NET, Python preferred)
• Database querying and certificate management
• Monitoring, logging, and troubleshooting web applications or services

• Experience implementing or supporting digital applications (clinical user solutions, patient portals, mobile apps, web services, or backend systems).
• Strong analytical, problem-solving, and debugging skills.
• Excellent communication skills and ability to collaborate with users, technical teams, and stakeholders.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)., * Experience with patient engagement platforms, telehealth technologies, and digital front door tools.
• Familiarity with ONC/CMS interoperability rules, TEFCA, and 21st Century Cures Act requirements.
• Exposure to IIS or Windows Server environments.
• Knowledge of Agile methodologies (Scrum/Kanban), sprint planning, and backlog management.

Montefiore is consistently ranked among the nation's top hospitals by U.S. News & World Report and has been a leader in healthcare innovation for more than a century. From clinical excellence to cutting-edge research and health equity initiatives, Montefiore continues to set the standard for academic medical centers. Our dedication to underserved communities and our diverse workforce-speaking more than 60 languages-make Montefiore an exceptional place to build a meaningful career.