Solutions Architect

The Solutions Architect (SA) is a strategic partner to the Sales team, responsible for uncovering complex supply chain inefficiencies and designing tailored integration solutions. You will lead the technical discovery, build high-impact Proof of Concepts (POCs), and serve as the subject matter expert on how our platform integrates customer ecosystems and orchestrates B2B processes to drive resilience and scalability.

What You Will Be Doing

• Function as the technical lead and trusted advisor through the sales cycle
• Conduct discovery sessions directly with prospective and existing customers to gather business and technology requirements
• Translate technical architecture into business outcomes for C-suite stakeholders (CTO, COO, VP of Supply Chain)
• Demonstrate the value of Cleo solutions through presentations and demonstrations on-site and remote
• Collaborate with Product Management to provide 'voice of the customer' feedback, influencing the product roadmap based on market trends and prospect requirements
• Assess, scope, and complete proofs of concept (POCs) to demonstrate the value of Cleo's solutions in a customer environment
• Lead the technical response for RFI/RFPs, ensuring our unique value propositions are clearly articulated against competitor weaknesses

• Bachelor's degree in Computer Science, Computer Information Systems, or related, or equivalent relevant experience
• 5+ years in pre-sales or customer-facing technical roles such as support or services
• Experience with cloud or on-premises integration software
• Understanding of core Supply Chain processes such as Order-to-Cash, Procure-to-Pay, and Load Tender-to-Invoice
• Knowledge of B2B integrations, including EDI, REST/SOAP APIs, and JSON/XML data structures

• Compensation: $120,000 - $140,000 + Bonus potential
• Great Healthcare + Dental + Vision
• Flexible PTO
• Culture of support, encouraging Life-Work balance
• 401k match
• FSA and HSA options
• Employee Assistance Program
• Paid Parental Leave
• Remote work environment
• Representing a company with 4,000+ clients and a 99% retention rate
• Accelerated title and salary growth potential
• A fun and energetic work environment that makes you excited to go to work every day