Cloud Architect & Advisor
Role details
Job location
Tech stack
Job description
As part of SAP's Customer Success organization, we are looking for highly motivated and customer-focused team members to strengthen the Cloud Architecture & Advisory team (CAA). The Cloud Architect Expert acts as a primary point of contact for all technical topics from a customer perspective and works closely with all the other internal teams.
What You'll Do
This is a customer-facing role focused on Strategic Customers where you will support broader virtual account teams during the entire sales cycle of a Cloud deal. The following are the key tasks that this role will perform:
Present RISE Private Cloud offering, technical details, and engagement model to internal and external stakeholders. Build customer-specific cloud roadmaps to support cloud adoption and Business Transformations Gather as-is technical requirements and map them to to-be Enterprise cloud architecture Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements Work with SAP delivery and engineering teams to address customer-specific requirements Present the value proposition for SAP private cloud on Hyperscale clouds like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (Google Cloud Platform) Conduct Technical Assessment workshops with customers to define the future Cloud architecture and support the migration roadmap together with partners, System Integrators, and or SAP Professional Services Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required Act as Trusted Advisor to VAT and assigned customers on all technical aspects of SAP RISE, For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requirements
High proficiency in customer communications and presentations is required High proficiency in the SAP product portfolio, offerings, and industry solutions Good understanding of SAP solutions (releases, platform interdependencies, etc.) Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment. Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or Google Cloud Platform) Ability and willingness to be part of a global team of Cloud Architects Willingness to undertake customer-related travel on short notice Fluency in English is a MUST, any other language is an asset 2+ years of customer-facing pre-sales and cloud architecture role is an advantage 8+ years of customer-facing SAP Technical Consulting experience 8+ years experience with customer facing SAP Technology Consulting (e.g. Basis Admin, DB Admin, Migrations, Upgrades, Business Continuity, Operations etc.) in large-scale customer environments. SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are a plus Experience and certifications with IaaS Providers (AWS, MS Azure, or Google Cloud Platform) are a big advantage SAP HANA and S/4 HANA skills would be very helpful but not mandatory Cloud security including Cyber Security, Encryption, and key management knowledge is preferred