Channel Systems Engineer Manager

Palo Alto Networks
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 308K

Job location

Tech stack

Systems Engineering
Software as a Service
Computer Security
Network Security
Palo Alto Networks

Job description

The Channel Solutions Consultant Manager is the evolution of the traditional Channel Sales Engineer Manager role, aligning how we lead teams to best serve our Partners who represent Palo Alto Networks platforms and services, ensuring value realization in their investment with Palo Alto Networks.

As our Channel Solutions Consultant Manager, you are the technical leader for your Channel Solutions and Domain Consultant Specialist team. You will work closely with the Channel Business Manager Leaders and build relationships with Partners. You will guide partners in identifying opportunities and positioning Palo Alto Networks. Your guidance, expertise, and mentorship of your team will keep them ahead of the latest cyberthreats and stay on the leading edge of prevention.

As the technical leader for your assigned region, you will guide and develop your team to define innovative technical solutions that secure customers' key business imperatives and maximize the value of their investment with Palo Alto Networks. You will champion our industry-leading on-premises, cloud, and security operations services, establishing Palo Alto Networks as the preferred cybersecurity partner. You will also nurture talent within your team and provide valuable feedback to the product management team on new feature requests and product improvements based on insights gained from your partner interaction. Your team will play a key role in defining helping partners build a Palo Alto Networks practice.

Your Impact

  • Recruit and hire new Channel Solutions and Domain Consultants into the region and hire the best talent in the industry.

  • Responsible for training, mentoring, and reviewing employees on your team, keeping them engaged and successful in their careers

  • Support the partner Solutions Consultant team in complex evaluations, problem-solving, and challenging customer environments

  • Define, create and monitor individual development plans for your team

  • Works closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.

  • Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process

  • Drive Palo Alto Networks Platformization efforts within your accounts.

  • Work closely with the Domain Specialist Manager to ensure optimal use of resources and align the required resources to the projects you are handling

  • Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise

  • Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business

  • Present to partners as our expert in your area at all levels; partner SEs to Executives

  • Discuss competitor products in the marketplace and position ours as the best alternative

  • Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers

  • 50-75% travel within the region

  • Work with your Channel Business Manager counterpart to develop a technical strategy that accelerates growth for our partners. Identify key verticals, markets, use cases, and solutions to focus on, and devise a comprehensive strategy and engagement model tailored to your region or district., Our Channel Solutions Consultant team members work side by side with the largest partners who help organizations keep their digital environments protected. We educate, inspire, and empower our partners and potential clients on their journey to security.

You are empowered with unmatched systems and tools and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Channel Solutions Consulting community is driven by the mission to be our customers' cybersecurity partner of choice, protecting their digital way of life.

Requirements

Do you have experience in Team management?, * Experience as a pre-sales System Engineer Manager

  • Experience as a Senior System Engineer/Specialist
  • Experience working with Resellers, Distributors or MSSPs
  • Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products
  • Experience in selling, designing, implementing or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
  • Partnering with Customer Support functions to ensure the successful implementation and adoption of sold solutions
  • Strong communication (written and verbal) and presentation skills
  • Quota-driven attitude, focused on being a trusted advisor to partners
  • Proficient in English

Benefits & conditions

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$224,000.00 - $308,000.00/yr

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

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