Sr IT Application Manager

Under the general supervision of the Public Health Applications Director, provides leadership and supervision essential to ensuring efficient and effective application delivery services for the Portfolio. Supervises the staff within this group to ensure effective delivery and ongoing support of Information Technology (IT) services to customers. Oversees and/or manages projects that implement solutions for customers in this area. Works closely with customers to help determine customer needs and priorities. Plans projects and individual work assignments to implement solutions to those needs and to ensure that priorities are met. Responsible for ensuring projects deliver automation products that correctly satisfy customer needs. Responsible for ensuring correct operation of application software within this area. Works with other members of the IT Section to develop, deploy, and continuously improve common software development and maintenance practices and procedures. Maintains quarterly work plans, including scheduling, resources allocation, and estimates. Ensures compliance with policy and work rules. This position is classified as a full-time position (40 hours a week). Work outside of regular hours may be required. Travel to other work locations may be required. Performs other duties as assigned.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

EJF 1. Provides leadership and supervision essential to ensuring efficient and effective applications development services for customers. Supervises the overall planning, implementation, coordination, and evaluation of services in the assigned IT Public Health portfolio. Responsibilities include identifying and meeting established goals, ensuring work plans and schedules are in place and properly executed, organizing the work based upon best practices, so that activities are completed on time, within budget, and within scope and quality requirements. Supervises project managers/team leaders or highly complex projects that require coordinating, planning, and scheduling during project development and implementation stages. Supervises and oversees day-to-day operations so that projects are completed on time, within budget, and within scope and quality requirements. (40%)

EJF 2. Performs environment expansion, migrations, modernizations for SaaS/on-prem/Storage/Compute/Network/Application systems. Responsible for maintaining detailed industry knowledge, especially around Cloud, and integrate those to internal technical domain knowledge of the assigned portfolio. Liaise with Managed Service Providers. Security & Governance: Maintain vendor and app management, and security requirements. Identifies, Defines and Enforce DevSecOps related policies and contribute to cross-functional all facets of DevSecOps related strategy and execution. (20%)

EJF 3. Oversees multiple audits annually. Review legislative and business requirements for impact to assigned applications. As member of the Change Control Board reviews and approves all Production changes to determine impact and maintain compliance with policy and procedures. (15%)

EJF 4. Advises, consults and negotiates with customers in providing software development services for and evaluating service level performance consistent with DSHS, HHSC and DIR plans, standards and guidelines. Provides leadership to assigned managers and staff to ensure services are coordinated, efficient, follow best practices and policies, and meet service level objectives. Working with financial analyst oversees and approves budget expenditures and implements budgetary adjustments regarding assigned portfolio and projects. (15%)

EJF 5. Manages and develops staff through review of performance data, consultation, training and performance appraisal. Responsible for hiring and selection, assigning work, completing performance evaluations, recommending personnel disciplinary actions, and scheduling and approving leave. Provides input to Director on budget development, staff allocations, and recommendations for effective and efficient use of resources. (5%)

EJF 6. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations. (5%)

Do you have experience in Team management?, * Knowledge of the principles and practices of systems administration.

• Knowledge and Skills of Complete DevSecOps pipelines
• Knowledge and Skills of Complete SDLC
• Knowledge and skills of effective and efficient Stakeholder management
• Knowledge of AI, Agentic AI tools and implementation
• Knowledge of GitHub, GitLab or any other Version Source Control
• Knowledge and skills of Delivering Highly reliable, high-quality Software
• Knowledge of Programming Languages like Python, Java, SQL, JavaScript
• Knowledge and Skills of CI/CD pipelines, Software build and release management
• Knowledge of Change Control Management
• Ability to direct and organize work activities.
• Leadership ability and senior level management skills.
• Ability to identify problems/issues, analyze and evaluate alternatives and recommend/implement effective solutions.
• Ability to prepare concise written reports appropriate to the audience.
• Ability to develop and deliver effective presentations.
• Ability to lead and direct the work of others.
• Ability to communicate effectively verbally and in writing.
• Ability to develop and maintain effective working relationships.
• Ability to provide consultation on complex projects., * At least 5 years of managerial experience
• Experience with application management

Preferred:

• Experience in public health applications or government IT
• Experience with managed service provider (MSP) coordination
• Experience modernizing legacy systems into cloud-native or hybrid environments
• Experience managing stakeholders as in customer expectations
• Experience with on-call support.

Additional Information:

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

Selected candidates must be legally authorized to work in the U.S. without sponsorship.

Selected candidate must be willing to commute to the office on the required days.

Pulled from the full job description

• Health insurance
• Pension plan
• Opportunities for advancement, Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.