Software Architect

SHI is seeking a forward-thinking, experienced Software Architect to lead the ongoing architecture and evolution of our eCommerce platform. Inheriting a critical technology pillar for SHI, this role is ideal for architects with deep hands-on experience designing, scaling, and optimizing complex eCommerce systems. You will set architectural vision, drive technical excellence, mentor engineers, and collaborate cross-functionally to ensure our eCommerce platform is robust, scalable, secure, and positioned for innovation.

This is a remote opportunity.

Role Description

• Architect & Design: Own the end-to-end architecture for SHI's eCommerce platform, ensuring alignment with business objectives, scalability, security, and best-in-class customer experience.

• Technical Leadership: Set and champion engineering standards, design patterns, and architectural best practices-elevating the bar for clean code, maintainability, and system resilience.

• eCommerce Expertise: Leverage your expertise in eCommerce platforms (shopping cart, payment, catalog, order management, search, personalization, etc.) to inform system design and modernization efforts.

• Cross-Functional Collaboration: Partner with product managers, senior engineers, security, DevOps, and business stakeholders to translate business requirements into technical strategy and deliver impactful solutions.

• Mentorship & Influence: Mentor and coach engineers and architects across multiple teams. Guide technical debates, provide architectural reviews, and help others grow in architectural thinking.

• Strategy & Road Mapping: Develop and continuously refine the architectural roadmap for the eCommerce platform, balancing technical debt, innovation, and feature delivery.

• Continuous Improvement: Identify and introduce new patterns, practices, and technologies to drive platform quality, developer efficiency, and business agility.

• Documentation & Communication: Produce and maintain high-quality architecture documentation, diagrams, and technical standards. Tailor communication to technical and non-technical audiences alike.

• DevOps & Cloud-Native: Guide cloud adoption, CI/CD practices, observability, and ensure the platform is reliable, maintainable, and cost-effective.

• Collaborate with and coach team members through code and design reviews to ensure adherence to company standards.

• Act as a key contributor for design choices and establish technical and coding standards for software development.

• Lead the software design process based on functional requirements from product teams, customers, and internal stakeholders.

• Consult with project teams and end users to identify and analyze application requirements.

• Design, develop, implement, and deploy new and existing software solutions with a focus on Cloud platforms (Azure, AWS).

• Troubleshoot, identify, and resolve bugs in existing software, designing and releasing fixes as needed.

• Make recommendations for continuous improvement of the Software Development Life Cycle and DevOps processes.

• Lead in the creation and maintenance of technical documentation, architecture diagrams, and visualizations.

• Foster a high-performance development environment to enhance team efficiency, testing, and integration.

• Serve as a technical leader by teaching, mentoring, and advancing the organization's software development practices.

Behaviors and Competencies

• Documentation: Can manage complex documentation projects, collaborate with multiple stakeholders, and ensure documentation meets regulatory and organizational requirements.

• Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

• Presenting: Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences.

• Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.

• Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.

• Initiative: Can proactively seek out challenges, take ownership of complex initiatives, collaborate with others, and drive innovative ideas and results.

• Time Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills.

• Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.

• Prioritization: Can take ownership of complex task management, collaborate with others to align priorities, and drive team efficiency.

• Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.

Skill Level Requirements

• Ability to create clear and effective technical documentation - Intermediate

• Understanding of web application functionality, including security measures and best development practices to ensure robust and efficient software solutions - Intermediate

• Ability to design, develop, and integrate APIs to enable seamless communication between software applications and services - Intermediate

• The expertise in designing, creating, and maintaining databases to ensure efficient data storage, organization, and retrieval - Intermediate

• Ability to implement and manage DevOps practices, including continuous integration, continuous delivery, infrastructure as code, and monitoring to enhance the collaboration between development and operations teams - Intermediate

• In-depth understanding of the structured practices and workflows involved in the software development lifecycle (SDLC), from requirements gathering and coding to testing and deployment - Intermediate

Other Requirements

• Completed Bachelor's Degree or relevant work experience required

• 5+ years of experience in software development

• 5+ years of experience with DevOps methodologies

• 5+ years of experience with C#, React, JavaScript, SQL

• Ability to travel 10%

The estimated annual pay range for this position is $150,000 - $200,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

**Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.**