IT Manager Manufacturing Systems & Global Operations Lead
Role details
Job location
Tech stack
Job description
You will own all plant-facing IT services supervising staff, budgets, and complex projects while partnering with global engineering hubs to roll out next-gen manufacturing systems (MOM/MES). Your leadership will directly boost uptime, quality, and cost savings, positioning you as a recognized change agent within a culture that prizes Kaizen and data-driven decisions., * Lead, mentor, and scale an on-site IT team supporting 24/7 production.
- Set vision, KPIs, and professional development plans aligned with corporate objectives.
- Own system reliability, capacity planning, incident escalation, and root-cause elimination.
- Drive Kaizen events to streamline workflows, improve user experience, and cut waste.
- Manage annual IT budget; forecast spend, track ROI, and champion cost-optimization.
- Coordinate with global counterparts (Japan, Americas, EMEA) on standards, releases, and shared innovations.
- Champion ITSM best practices and enforce security/compliance mandates.
- Translate complex technical issues into executive-level updates and business cases.
Requirements
Do you have experience in Technical troubleshooting support?, * 5+ years of IT leadership in a manufacturing or industrial environment.
- Proven success with MES/MOM, plant-floor networks, and high-availability systems.
- Budget ownership, vendor negotiation, and cross-functional program management experience.
- A passion for continuous improvement and developing future leaders., * Team supervision, coaching, and performance management.
- Manufacturing operations knowledge (lean, six sigma, or Kaizen certification a plus).
- Strong analytical, troubleshooting, and project-management skills.
- Excellent written and verbal communication for all organizational levels.
- Proficiency with Microsoft 365 and modern collaboration tools.
Other Skills:
- ITSM / ITIL awareness and ticketing systems.
- Exposure to application development or DevOps pipelines.
- Bilingual English/Japanese preferred but not required.
Benefits & conditions
Pulled from the full job description
- 401(k)
- Health insurance
- Vision insurance
- Dental insurance, * EPO/PPO Medical Plan (Anthem)
- HMO/PPO Dental programs (Anthem)
- Vision VSP (MetLife)
- 401K VOYA Retirement vesting program
Who is Calance? Calance is a global IT company with operations in the United States, Canada, and India. Over the years, Calance has grown organically and has acquired numerous successful IT Services firms along the way. As a result, the company today is a mix of diverse cultures, talents, and expertise that collaborate globally to bring our best capabilities and thinking to clients. Calance also offers benefits which includes Medical, Dental, Vision care, and 401K.
