ServiceNow Developer

Debugging tools like Script Debugger and System Logs. Optimizing performance of scripts and queries. Managing and maintaining Instance Health. Security & Compliance Role-based Access Control (RBAC). Data protection and encryption. Compliance with governance frameworks. Reporting & Analytics Creating Dashboards, Reports, and Performance Analytics. Knowledge of CMDB reporting and SLA tracking.

ServiceNow Platform Expertise

Understanding of ServiceNow architecture (tables, scripts, workflows, ACLs, etc.). Familiarity with ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB). Experience with ServiceNow App Engine for custom applications. Scripting & Development JavaScript (primary language for scripting in ServiceNow). Glide API (Glide Record, GlideSystem, GlideAjax, etc.). Business Rules, Script Includes, UI Policies, Client Scripts, Workflow Scripts. Service Portal development using AngularJS, HTML, CSS. Integration with third-party systems using REST/SOAP APIs. Configuration & Administration Configuring Workflows, Flow Designer, and Automation Rules. Setting up Forms, Fields, and UI Actions. Managing Access Control Rules (ACLs). Understanding Service Catalog & Request Management. ITSM & ITIL Knowledge Familiarity with ITIL best practices (especially Incident, Change, Problem, and Asset Management) Experience with SLA configurations and notifications. Integration & Automation Integration Hub for no-code/low-code integrations. Orchestration for automating IT tasks. MID Server for integrations with on-premise systems.

Strategic Staffing Solutions (S3) is a global IT consulting and business services corporation that delivers staff augmentation, total workforce management programs, outsourced solutions and direct hire recruiting with industry expertise in financial services, energy and utilities, oil, healthcare and insurance, telecommunications and retail distribution.Founded in Detroit, MI 35 years ago, S3 has reported consistent growth and profit every year since 1990, and carries zero debt. With locations throughout the U.S., Europe and the Americas, S3 consultants are placed in 49 states and in 22 countries.