Client Systems Hardware Specialist I

the Trace
Sumter, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Sumter, United States of America

Tech stack

Software Configuration Management
Peripherals
Computer Equipment
Information Technology

Job description

Trace Systems is actively recruiting for a Client Systems Hardware Specialist I to support the AFCENT Combined Air Operations Center (CAOC) contract in Shaw AFB, SC.

The job responsibilities include, but are not limited to:

Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs; Provide system support to clients operating on the network/domain; Configure client level software, modify software configuration, and perform basicconfiguration management functions; Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems;Install equipment IAW AFCENT and SPIN-C directives; Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions; Periodically review the organization's needs for computer resources and validate computer equipment requirements; Promote user awareness concerning unauthorized or illegal use of computer hardware and software; Implement client workstation software patches, security fixes, and service releases according to local instructions; Add, move and change client hardware and software to meet end user data, voice, mobile,and video needs; Provide system support to clients operating on the network/domain;Configure client level software, modify software configuration, and perform basicconfiguration management functions; Ensure notification of unit Equipment Custodian of any hardware relocation andequipment problems; Install equipment IAW AFCENT and SPIN-C directives; Assist with installing, testing, and accepting new systems according to the terms of thepurchase contract and instructions; Periodically review the organization's needs for computer resources and validatecomputer equipment requirements; Promote user awareness concerning unauthorized or illegal use of computer hardwareand software; Implement client workstation software patches, security fixes, and service releasesaccording to local instructions;;; Perform e-mail management and assist users with creating PSTs and moving officialemails to electronic file plans;Assist with the tracking and management of OEM/COTS licenses, warranties, service level agreements renewals for client equipment and software; and Support O&M of deployable communications suites (e.g., Executive CommunicationKits (ECK), including equipment set set-up, tear-down, troubleshooting.Other duties as required.

Requirements

  • Active, in-scope US Government issued Top Secret clearance with SCI eligibility.
  • Due to the nature of the work and contract requirements, US Citizenship is required.
  • DoDM 8140 (IAT) Level 2 (Security+) or higher.

GENERAL EXPERIENCE:

  • Install, administer and maintain client machines, devices, peripherals and software, and provide and technical support to network end-users.

Education:

  • Associates degree in Computer Science or related field; or 2+ years' Computer/IT hardware support or related field.

Benefits & conditions

$170.00

About the company

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

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