Desktop Team Lead (Active Top Secret Clearance)

This position manages a distributed technical team supporting multiple RDT&E sites while ensuring endpoint systems are maintained in accordance with DoD cybersecurity standards, STIG implementation requirements, and continuous monitoring processes. The Desktop Team Lead serves as the primary interface with the RDT&E Integrated Product Team (IPT) customer for performance, schedule, and operational coordination., Responsible for the overall systems infrastructure including engineering, implementation and integration, and technical services and support. Designs, implements, installs, maintains, and administers infrastructures including hardware, software, and various configurations. Monitors overall performance to proactively identify potential issues and tune appropriately. Performs root cause analysis on failed components and implements corrective measures. Works with others to establish and improve processes and procedures. Team Leadership & Customer Engagement

• Manage and mentor a team supporting RDT&E laboratories in Charleston, Norfolk, and Washington Navy Yard.
• Lead communication with the RDT&E IPT customer regarding performance, schedules, and continuous improvement efforts.
• Ensure task execution meets performance expectations and quality standards.
• Lead and assist with projects as required.

Desktop & Systems Engineering

• Oversee management of Windows domain environments and desktop support operations.
• Support virtual machine builds/deployments for RDT&E system integration.
• Maintain IT infrastructure endpoint devices including:

• Workstations.
• Printers.
• Desk and mobile phones.
• Audio/visual equipment.

• Assist with server/workstation installations and technology refreshes.
• Support installation and configuration of external workstation hardware and authorized software.
• Collaborate with the team to diagnose and resolve hardware and software issues.
• Perform system upgrades as required.

Cybersecurity & Compliance Support

• Support tracking and implementation of Security Technical Implementation Guidelines (STIGs).
• Assist in RMF artifact development and continuous monitoring activities.
• Participate in patch management processes.
• Maintain endpoint data backups and ensure data integrity.
• Create and maintain technical documentation supporting audit readiness and compliance activities.

• Active Top Secret Clearance.
• Master's level degree in any engineering discipline.
• Minimum five (5) years of professional experience in enterprise IT environments.
• Experience managing Windows domain and endpoint environments.
• Experience supporting STIG implementation and DoD cybersecurity standards.
• Prior experience leading technical teams.
• Strong written and verbal communication skills.
• Ability to coordinate multi-site technical operations.

Desired Certifications / Training

• Windows 11 (Udemy or equivalent training).
• Red Hat Linux System Administration (Udemy or equivalent training).
• Mac OS Jamf training.
• DCWF Windows System Administrator (40 hours) - Cyber Exchange/JKO.

AMO, an Akima company, is looking to add a Desktop Team Lead with a Top-Secret clearance to the team in Summerville, SC. This full-time position will support the Naval Information Warfare Center (NIWC) Atlantic Research, Development, Test & Evaluation (RDT&E) network as the Desktop Team Lead responsible for overseeing desktop engineering and endpoint support across network-connected and standalone laboratory environments., Work Where it Matters Akima Mission Optimization (AMO), an Akima company, is not just another federal logistics contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At AMO, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, AMO provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, AMO delivers innovative administrative support services that streamline operations, and enhance productivity.