IT Systems Technician
Role details
Job location
Tech stack
Job description
- Providing technical support to the end-user community on hardware, network, and software-related problems.
- Administering accounts and groups in an Active Directory environment.
- Performing administration and maintenance of client computers and solutions in various LAN environments.
- Installing, configuring, testing, and deploying new end-user systems, equipment, and software.
- Assisting in obtaining quotes and creating purchase requisitions for IT purchases.
- Maintaining software licensing records, inventories, and providing support to IT budget planning sessions.
- Other duties, as assigned.
Requirements
- Minimum of 1 year working in a customer-service technical support role.
- Proficient in Microsoft Windows and Office applications.
- Must have or be able to obtain a Security+ CE or equivalent certification for DoD 8570 IAT Level II or higher within 180 days of employment.
- Intermediate troubleshooting skills and experience.
- Strong interpersonal skills, ability to work autonomously and on a team.
- Strong written communication skills and the ability to produce technical documentation.
- Must be able to lift 25 pounds.
Nice to have (Preferred Skills):
- Some knowledge of information security practices.
- Some knowledge of IT practices in an enterprise environment.
- Some administrative level knowledge of Red Hat Enterprise Linux 7 or later.
- CompTIA certificates: A+, Security+, Network+, or similar.
Benefits & conditions
Health & Wellness:
- Medical, Dental & Vision Insurance
- Life and Long-Term Disability (LTD)
- Vision Reimbursement
- Fitness Reimbursement
Financial:
- Company-funded 5% contribution to your 401(k) retirement plan
- Company-funded 5% contribution to your Employee Stock Ownership Plan
- Continuing Education Assistance
Work-Life Balance:
- Flexible Scheduling
- Paid Time Off (PTO)
- Paid Parental and Bereavement Leave
What We Value:
- Creativity and innovation in solving challenges
- Integrity and responsibility in all actions
- Collaboration across teams and specialties
- Responsiveness in fast-paced environments
- Passion for national security and excellence, The salary range for this role is $70,000 to $80,000; however, Arete considers several factors when extending an offer of employment, including but not limited to: the position and associated responsibilities, a candidate's work experience, education/training, and key skills.
Other Considerations
Areté is committed to the principles of equal employment opportunity and nondiscrimination, and we believe every person has the right to be treated with fairness, dignity, and equal consideration.
Areté is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, marital status, national origin, age, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
U.S. citizenship is required to meet position eligibility.
Successful passage of a criminal background screen is required to meet position eligibility.
Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Areté will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
Successful passage of a Department of Transportation (DOT) drug test is required to meet position eligibility.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our website because of your disability. To request an accommodation, please contact Areté Human Resources at 818-885-2200 for assistance.
