IT Technician
Role details
Job location
Tech stack
Job description
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Performs basic problem solving and assistance on various software applications and hardware systems for department users.
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Provide individual instruction and/or training to users on new or updated technologies.
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Performs routine technical assistance and maintenance duties.
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Maintains and updates record keeping system; may document projects and maintain user instructions.
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Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors.
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Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts.
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Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.
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Assists with research and development initiatives and in the implementation of new technologies.
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Assists with the implementation of technology projects with moderate scope and impact.
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Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices.
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Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
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Performs miscellaneous job-related duties as assigned.
Requirements
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High school diploma or GED; at least 6 months of experience directly related to the duties and, * Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.
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Driver License and dependable transportation Knowledge, Skills and Abilities Required
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Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
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Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications.
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Knowledge of current technological developments/trends in area of focus.
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Records maintenance skills.
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Ability to provide direction to staff and/or student to resolve technological issues.
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Ability to determine computer problems and to coordinate hardware, software, and/or network solutions.
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Ability to analyze and resolve basic computer problems.
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Ability to communicate technical guidance and instruction to users on the use of PC and/or other technical devices.
Benefits & conditions
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Successful candidate will be subjected to a criminal background check and drug screening prior to starting work. Working Conditions and Physical Effort
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Work is normally performed in a typical interior/office and warehouse work environment.
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Moderate physical activity. Requires handling of average-weight objects up to 35 pounds and/or standing and/or walking.
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Travel between locations around Valdosta with some out of town travel.