IBM Delivery Consultant

As a Delivery Consultant specializing in Expert Labs services for IBM's Power Portfolio, you will provide world-class infrastructure services for clients based on IBM Power servers running its AIX and/or Linux operating system. You will work with IBM clients and partners to deliver tailored solutions utilizing IBM's Power Portfolio. Your primary responsibilities will include:

• Deliver Infrastructure Solutions: you will apply your technical expertise to ensure high-quality delivery of world-class infrastructure services for clients. In addition to your technical skills, you'll leverage your consultative skills (such as problem solving, communication & service orientation).
• Implement Expert Labs Services: Apply your knowledge of IBM's Power Portfolio to implement Expert Labs services that meet client needs and expectations.
• Support Client Systems: Support client systems running AIX and/or Linux operating systems on IBM Power servers, ensuring smooth operation and resolving issues as needed.
• Collaborate with Clients and Partners: Work closely with clients & partners to understand their needs and deliver tailored solutions that address real business challenges.

• Exposure to AIX and Linux: Familiarity with AIX and Linux operating systems, including installation, configuration, and troubleshooting on IBM Power servers.
• IBM Power Servers: Knowledge of IBM Power server architecture, including hardware and software components, and understanding of their setup and maintenance.
• Understanding of Infrastructure Services: Exposure to delivering infrastructure services solutions, including designing, implementing, and managing IT infrastructure for clients.
• Hands-on experience with generative AI tools and prompt-based workflows to research information, draft content, summarize data, troubleshoot problems, accelerate routine tasks or write code.
• Interact with clients & partners: Strong communication and interpersonal skills, with the ability to interact professionally with customers, understand their needs, and explain technical concepts clearly.
• Bachelor's Degree in Computer Science, Informatics, System Engineering or related fields.

Preferred technical and professional experience

• AIX and Linux Troubleshooting: Exposure to advanced troubleshooting techniques for AIX and Linux operating systems on IBM Power servers, including problem determination and resolution.
• IBM Power Server Optimization: Experience working with IBM Power server optimization techniques, including performance tuning and resource allocation.
• AI tooling: Curiosity and willingness to experiment with emerging AI tools and incorporate them into daily workflows to improve speed, quality and consistency of work.
• Expert Labs Methodologies: Familiarity with Expert Labs methodologies and tools, including their application in delivering tailored solutions to clients.

At IBM Expert Labs, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Success in Expert Labs is built on curiosity, empathy, and collaboration. You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. Joining the Expert Labs team means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.