Program Monitor

QPCS is seeking a Program Monitor to support the Adult Autism Waiver (AAW) program. This role focuses on program oversight, compliance monitoring, and collaboration with service providers, coordinators, and stakeholders to ensure high-quality services aligned with state and federal regulations., * Monitor and evaluate service providers, coordinators, and participants to ensure compliance with state and federal regulations

• Conduct on-site visits, assessments, and record reviews to evaluate program quality and effectiveness
• Provide consultation and technical assistance to providers, families, and stakeholders
• Collaborate with clinical teams to address deficiencies and improve service delivery
• Develop, review, and recommend policies to improve program operations
• Analyze program data and prepare reports on findings and compliance
• Participate in developing and implementing corrective action plans
• Maintain accurate statistical data for internal and CMS reporting
• Represent QPCS in meetings, hearings, and community engagements
• Respond to inquiries and provide guidance regarding program requirements, billing, and eligibility

• Bachelor's degree preferred (not required)
• OR combination of education and experience in human services, social sciences, or related field
• Experience in:
• Case management
• Service delivery
• Program monitoring or quality assurance
• Data collection and analysis
• Minimum of 12 college credits in social sciences or human services (if no degree)
• Strong organizational, communication, and analytical skills
• Intermediate proficiency in Microsoft Office

Preferred Skills

• Experience working with autism services or waiver programs
• Knowledge of state and federal compliance regulations
• Ability to work independently and collaboratively, * Must have a combination of education, experience and training, which may include

experience working in a public or private human service program with at least 12 college level credits of education in a social science or human services, education, administrative experience such as case management, service delivery, data collection, or program monitoring/quality assurance experience will be considered in lieu of a bachelor's degree

Education:

• Bachelor's (Preferred)

Work Location: Hybrid remote in Pittsburgh, PA 15222

• Competitive hourly rate
• Opportunity to work with DHS programs that make a real impact
• Collaborative and mission-driven work environment
• Professional growth and development opportunitie, * 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pay: From $29.00 per hour, * 401(k) matching

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Quality Patient Centered Services (QPCS) is committed to improving lives through high-quality, person-centered care and program oversight. We partner with providers, families, and communities to ensure compliance, quality, and positive outcomes for individuals receiving services.