Sr. Systems Administrator

The Sr. Systems Administrator plays a key role in enhancing and maintaining MOBE's Compute and Network Infrastructure. This is an experienced level position that requires a Jack-of-all-Trades level of experience with a strong drive to learn more., * Implement and troubleshoot IT infrastructure to include servers, networking, and security components within our AWS and Azure infrastructure

• Comply with project plans and software development lifecycle standards
• Build and support integrations between all MOBE systems internal and external (Okta, Salesforce, Marketo, Time Trade, Five9...) and other third-party applications
• Collaborate with software development peers to design, develop and support Salesforce's integration with other MOBE technology platforms
• Assist IT Operations with the day-to-day management of IT infrastructure and vendor management
• Maintain applications and systems documentation used in design, development, test and support activities.
• Contribute to team effectiveness by completing assigned projects on time
• Provide information by answering questions and requests
• Diagnose root causes of service issues and drive resolution of issues while working with the appropriate vendors
• Advanced understanding of Cloud environments (Azure and AWS). Examples of specific areas for an AWS environment including but not limited to; EC2, CloudWatch, Elastic IP and other AWS systems/features managed by MOBE or applicable vendor. Similar for Azure.
• Support IIS website deployments which may require minimal off-hours or out of normal business hours work
• Maintain quality service by following organization standards
• Perform special projects as defined by leader
• All other duties as assigned

• Relevant Bachelor's Degree or 5+ years of additional experience in lieu of degree
• 5+ years of Systems Support experience in complex technical environments
• Ability to effectively manage Linux/UNIX and Windows systems
• Experience integrating and configuring Software as a Service offerings
• Experience with cloud based hosted infrastructures (AWS, Azure...)
• Ability and willingness to learn new tools and applications
• Proficiency in a common language such as PowerShell, Bash, Java, C#, Python or JavaScript
• Understanding and implementation of Virtual Desktop Infrastructures
• Understanding of relational databases such as MS SQL Server or Oracle
• Knowledge of system architecture and usage of APIs
• Excellent organizational and analytical skills
• Attention to detail and quality
• Effective written and verbal communication skills with ability to convey complex technical concepts to business users and management

Desired Qualifications

• Knowledge of cloud development and product environments
• Experience in a fast-paced environment delivering results on multiple concurrent projects
• Understanding of Data processing and Secure File transmissions
• Healthcare, marketing or call center operations experience

Key Characteristics: * Passionate about helping others * Self-Confident and able to diplomatically express views that may be unpopular * Conscientious, organized and dependable; always meets deadlines and commitments * Personable, easily establishes rapport with others, making them feel comfortable and valued * Initiative-Driven, pursuing goals beyond what is required or expected * Service-Oriented, anticipating, recognizing and meeting customer needs * Conflict-Manager, diplomatically and tactfully able to calm tense situations * Communication, addressing issues, listening and seeking mutual understanding * Influence, effectively persuading others * Collaborative, works as part of the team to successfully achieve common goals

MOBE guides people to better health and more happiness. Behind our innovative health solutions is uniquely human philosophy. We believe that person-to-person connections and understanding can make a difference in a world where self-care can be complicated, and health care is ever-evolving and complex. MOBE works with insurance companies and large employers to provide health solutions to people who are frequent users of the health care services, but are not experiencing optimal results. We combine data analytics, digital health, and a novel one-to-one personalized approach to impact health outcomes positively. Supporting people is at the core of our business, employees included. MOBE is a high-growth organization with a culture built on trust and collaboration. Consistent across our teams and offerings is a belief in the power of people doing good together. We genuinely care about people and consider our workforce the most significant asset.