IT Onsite Technician

• Handle inbound calls and answer questions
• Provide day to day local/remote desktop support
• Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Do you have experience in Time management?, * Ability to build relationships

• Excellent time management skill
• Certifications that demonstrate competency in enterprise IT (A+, etc.) are a plus
• This role is a Salary Non-Exempt position with a targeted salary range of $50,000- $60,000 USD.
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• 2+ years of experience as a Deskside Support Technician.
• Ability to handle tickets and service requests with professionalism and efficiency.
• 2 years of IT experience (or equivalent)

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.     If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.