Sr. Digital Solution Engineer - AI & Apps

Anticipates customer needs and issues through data gathering. Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers. Ensures technical wins for core technologies by independently driving technical discussions with customers. Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge. Supports partner technical capacity by identifying resources to scale and aligning with Microsoft training offerings. Shares competitive insights from customer sessions with colleagues and escalates competitive situations to influence compete strategies. Provides strategic, technical input based on Microsoft capability at the account level to contribute to strategy development.

Technical Communication: The ability to adapt communications around different technologies, products, and services to the audience's level of understanding.

Demonstrating Microsoft Solution Capabilities: Demonstrating the capabilities of Microsoft solutions effectively to showcase their value to customers. Applying technical architectures to client scenarios, illustrating how Microsoft technology can address their unique challenges, and collaborating with partners in sell-with scenarios to leverage the partner ecosystem.

Building Stakeholder Relationships:Building and nurturing strong, long-term relationships with clients and stakeholders to foster trust and enhance customer satisfaction.

Scale Customer Engagements

Ensures technical wins for core technologies by independently driving technical discussions with customers. Improves customer interactions through feedback and observation.

Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers.

Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.

Anticipates customer needs and issues through data gathering., Provides strategic, technical input based on Microsoft capability at the account level to contribute to strategy development.

Shares competitive insights from customer sessions with colleagues and escalates competitive situations to influence compete strategies.

Tailors Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.

Leverage Partner Ecosystem

Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge.

Supports partner technical capacity by identifying resources to scale and aligning with Microsoft training offerings.Solution Design and Proof

Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).

Demonstrates and oversees demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment.

Presents and applies reference architectures to partners or customers for their technology sets.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.

Microsoft is a global technology company headquartered in Redmond, Washington. Our mission is to empower every person and every organization on the planet to achieve more. We develop, license, and support a wide range of software products, services, and devices that help individuals and businesses realize their full potential.

Our flagship products include the Microsoft 365 productivity cloud, Windows operating system, Azure cloud platform, and Dynamics 365 business applications. We are also a leader in areas such as artificial intelligence, cybersecurity, developer tools, and gaming through Xbox and Game Pass.

With operations in more than 190 countries and over 220,000 employees worldwide, Microsoft is committed to responsible innovation, inclusive economic growth, and sustainability. We work closely with governments, industries, and communities to ensure that technology serves the public good and helps address some of the world’s most pressing challenges.

As we celebrate our 50th anniversary in 2025, we continue to look forward—investing in AI, cloud, and quantum computing to shape the future of work, education, and society at large scale.