Help Desk Technician

• Provide outstanding customer support assistance via phone and email in Windows 10/11.
• Take incoming customer requests over the telephone, log calls into the ticket tracking system and resolve the technical issues in a timely manner.
• Meet SLAs in a high-volume work environment and the main CDC campus.
• Utilize solid MS Office 365 Outlook
• Provide extensive support to remote customers utilizing Citrix and troubleshoot remote access problems effectively.
• Perform some network administration tasks, including creating new users, assigning rights, resetting passwords in Active Directory, etc.
• Troubleshoot desktops, laptops, tablets, and mobile devices - Android, iPhone or iOS devices., MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work collaboratively in a 24/7 ope…

• 2 days ago

• 2 to 3 years of relevant experience
• Experience with Windows and MAC Systems
• Experience with a ticket system

• $20.00 to $27.00 an hour *Depending on Experience
• Cigna Medical, dental, vision, Holidays, 401k, PTO and Sick leave as required by law

Arlington Animal Hospital + Arlington, VA + $30.00-37.00 per hour Arlington Animal Hospital has been a dedicated partner in pet healthcare in the Arlington community since 1938. We treat pets like our own, and we look for teammates who share that…, © 2026 Careerjet All rights reserved