Network and Computer Systems Administrator

ARS is seeking a Journeyman Network and Computer Systems Administrator with an active Secret clearance at Hill AFB in Ogden, UTAH. The candidate will provide Tier I and Tier II system administration and user support for armament program network systems, including system configuration, troubleshooting, and help desk operations across classified and unclassified., * Supporting Tier I and Tier II IT systems.

• Imaging, patching, and configuring classified/unclassified systems.
• Managing of SharePoint.
• Administrating and operating Help Desk ticketing system.
• Providing customer service support via in-person, email, phone, remote, etc.
• Providing technical support for briefing setups, presentations, VTCs, and online meetings.
• IT Equipment custodian management duties and responsibilities to include performing inventory and equipment destruction/transfers.
• Performing maintenance of functional and reliable telecommunication services for customer programs. Includes classified Secure Telephone Units, Secure Telephone Voice over IP (STU III/STE/vIPer/SVOIP) phones), fax, voicemail, VTC, desktop VTC, and overhead projection services/equipment.
• Performing mobile device support and configuration.
• Administrating and operating commercially hosted websites (e.g., www.tmtcg.org, www.jmwwr.org) and cloud-based systems.
• Assisting end-users with the operation, restoration of information, and access to business systems.
• Creating and maintaining organizational boxes, folder permissions, security groups, and assists with distribution groups.
• Performing Cyber Security Liaison duties.
• Other duties as assigned

• Must be a US citizen
• Active Secret security clearance required
• Education and experience requirements must meet one of the following:
• Bachelor's degree in a relevant discipline (IRD) with 7 years of relevant experience (RE); or
• Bachelor's degree in a relevant discipline (IRD) with 5 years of relevant experience (RE) and DoD 8140 IAT Level III certification; or
• Master's degree in a relevant discipline (IRD) with 5 years of relevant experience (RE); or
• Master's degree in a relevant discipline (IRD) with 3 years of relevant experience (RE) and DoD 8140 IAT Level III certification
• Relevant experience includes system administration, network support, and IT operations within a DoD or enterprise environment
• Experience supporting Tier I and Tier II IT systems, including troubleshooting hardware, software, and network issues
• Experience with system imaging, patching, and configuration of classified and/or unclassified systems
• Familiarity with Help Desk ticketing systems and end-user support
• Experience managing user accounts, permissions, and access controls
• Working knowledge of SharePoint and collaboration tools
• Understanding of DoD cybersecurity requirements and best practices

All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check.

Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support.Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers.