Cloud PC Admin

• Individual will be responsible for IT Support management for the enterprise environment.
• This person will also be responsible for project base task, project coordination, vendor control and project scheduling.
• The ideal candidate will have excellent communication skills, the ability to work on projects
• (as well as daily operations), and a solid understanding of enterprise system and some knowledge of network to support the day-to-day environment., * - Manage MS Azure cloud environments in accordance with company security guidelines
• • Day-to-day activities that provide support to our clients related Azure VDI, O365 and general IT issues
• • Troubleshoot Windows OS base laptops, wired/wireless LAN, Cloud service and any other office IT
• related device.
• • Configuration, maintenance, and optimization of the Office 365 suite within the organization
• • Troubleshoot incidents, identify root causes, fix, and document problems, and implement preventive
• measures
• • Provides all level of technical supports for the customers
• • Coordinate with HQ for projects
• • Managing IT help desk team and evaluate performance
• • Develop daily, weekly, and monthly reports on help desk team's productivity

• • Related bachelor's degree; or 3~4 years related experience and / or training; or equivalent
• combination of education and experience
• • 3~4 years of experience in enterprise helpdesk environment or Information Technology
• • Strong troubleshooting methodology is required
• • Individual must possess a broad knowledge of enterprise equipment
• • Knowledge in Enterprise AD environment
• • Experience in Microsoft Azure VDI, Microsoft O365 suite
• • Great Communication and presentation skill and must be a team player.
• • The position will require traveling, weekend work and after hours work time to time to respond urgent
• issues.
• • Fluent in Korean/English, * Microsoft Certified Professional (MCP)
• Security+
• CCNA+
• Proficient knowledge and understanding of MS Office and other standard software.
• Proficient knowledge and understanding of MS Azure and O365
• Understanding of Active Directory and Windows System Infrastructures

• 1. Health/Dental/Vision Insurance from 1st day
• 2. Life Insurance
• 3. 401K / after 90 days
• 4. Lunch Allowance
• 5. Phone Reimbursement

The company leads customer business innovation with great agility by combining promising domestic and foreign DX technology such as AI, Data, and Cloud with IT service expertise.