IT Manager (Dynamics 365)
Role details
Job location
Tech stack
Job description
The IT Manager, D365 is responsible for advancing the organization by leading, coordinating, and delivering system implementations (by project phase and/or module) and managing integration activities. This role is focused on achieving deliverables against time and cost constraints. The ideal candidate has strong project management knowledge, a functional understanding of the D365 Finance & Operations application, and experience managing integrations between D365 and other 3rd party systems .
- Lead Microsoft D365 implementation and enhancement initiatives, throughout all lifecycle phases
- Define project scope, deliverables, timelines, resource plans, and budgets
- Coordinate with internal stakeholders, external consultants / vendor resources to ensure cohesive delivery
- Liaise between business stakeholders, technical teams, and D365 partners
- Collaborate across all functional departments to capture and prioritize requirements and implementation activities
- Translate technical details into functional information for business stakeholders and vice versa
- Oversee testing, data migration, and deployment activities.
- Advance and execute against the integration strategy for D365 and third-party applications (ERP, CRM, HRIS, EDI, Power Platform, etc.)
- Partner with consultants, developers, and business resources to maintain the integration architecture and support error handling activities
- Maintain master data integrity and standardization across all connected systems.
- Identify opportunities to improve system performance, user experience, and business efficiency
- Create, maintain, and present project documentation (e.g., project plans, requirements specifications, and testing reports)
- Ensure compliance with corporate IT and security policies
- Lead communication activities including status reporting, and stakeholder updates
- Be a change agent. Collaborate with employees across all departments to identify and mitigate risks to the adoption of new processes and systems
- Advise and support project teams to ensure that change management activities are incorporated into project plans and acted upon
- Partner with business resources to manage change impacts and user adoption
- Support the development of training plans; Create and deliver training modules
- Create and deliver executive level presentations highlighting the transition from current to future state, risks, mitigation approaches, and benefits realization
- Stay current with Microsoft updates, roadmap changes, and best practices
Requirements
Do you have a valid Driver's License license?, Do you have experience in Stakeholder relationship building?, Do you have a High school diploma or GED?, * Proven leader or individual contributor with demonstrated skills and experience in project management, system implementations, and change management in large-scale or transformational, IT initiatives
- Bachelor's degree in Information Systems, Business Administration, Computer Science, or related field.
- Master's degree in a related field, is a plus
- At least 3 years of project management experience in enterprise software implementations.
- At least 2 years of direct experience with the Microsoft Dynamics 365 Finance & Operations platform. In depth knowledge of the Finance and Supply Chain modules, is a plus
- Industry experience (Concrete, aggregate - cement, sand, stone), is a big plus
- Experience managing or supporting systems integrations and working with integration tools (e.g., Azure, APIs, Power Platform, MuleSoft).
- Strong understanding of SDLC, project management methodologies, and change management practices.
- Certifications (e.g., Dynamics 365, Azure, Power Platform, PMP/PMI), are a plus
- Self-starter with the ability to lead teams through ambiguity to solve problems and drive results
- Strong organizational, communication, interpersonal, relationship-building skills conducive to collaboration and the achievement of objectives; Demonstrated ability to work well in a cross-functional environment
- Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike
- Influencing skills and independent thinking when working with a broad range of stakeholders, from senior leaders to subject matter experts
- Expertise with the full Microsoft Office Suite and SharePoint along with project management knowledge within Microsoft DevOps
- Travel with personal vehicle to and from various plants and client locations (Mileage and tolls will be reimbursed)
- Possess a valid Driver's license, * High school or equivalent (Preferred)
Experience:
- Microsoft Dynamics 365: 4 years (Preferred)
- IT management: 3 years (Preferred)
License/Certification:
- Driver's License (Required)
Benefits & conditions
Pulled from the full job description
- Referral program
- Professional development assistance
- Tuition reimbursement
- 401(k)
- Health insurance
- Retirement plan
- 401(k) matching, * Phenomenal Benefits: Medical, Vision, Dental, Prescription, Vacation, Paid Holidays, and so much more!
- Your future in mind: With 401(k) (at select locations) and/or pension options. We want all employees to build a great retirement!
- Growth at Silvi Materials: We offer each employee the opportunity to move into any facet of our complex business. And our tuition reimbursement program is the perfect springboard to help you get there!, * Sit for long periods of time
- Hear sounds and recognize the difference between them
- See details of objects that are less than a few feet away and far distances
- See differences between colors, shades, and brightness.
- Lift 20 pounds on occasion
- Kneel, stoop, crouch, bend, stretch, twist or crawl, on occasion, * 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance