Aladdin Provider Relationship Management-Associate
Role details
Job location
Tech stack
Job description
- Act as a trusted advisor to our Aladdin Provider clients, helping them navigate the Aladdin community andidentifyways to improve their operating models across Custody, Fund Accounting, and the Middle Office
- Champion foryour client internally, marrying their businessobjectivesand to our product vision to achieve their strategic goals.
- Driveclient satisfaction throughadoption ofAladdin Provider offerings.
- Be the "voice of the client",providing feedback on product enhancements
- Partner with cross-functional teams across BlackRock Solutions, to deliveroptimaloutcomes for your client base
- Product Management to document and refine product feedback to incorporate into roadmap
- Marketing to create impactful product campaigns aimed at maximizing usage of Aladdin across varioususerssegment
- Implementations to prioritize andestablishscalable connectivity between your Providers and Aladdin clients
- Sales and business development to provide industry / segmentexpertiseto achieve positive commercial outcomes
- Successful candidatesare natural self-starters with a proven ability to work in a cross functional team:
- Provide impactful solutions, combining investment lifecycleexpertisewith your knowledge of financial markets and the asset servicing industry
- Influences without authority - ability to get things done in a matrix organization without direct reports
- Exemplifies a fiduciary responsibility to their clients
- Effectively manages expectations of clients, anddemonstratesa clear understanding of product and service limitations
- Develop a deep understanding of Aladdin's post-trade capabilities across Middle and Back Office functions
- Be comfortable operating in the unknown, and not hesitate to create new processes where needful whileidentifyopportunities to improve existing ones
- Support senior relationship managers in delivering content and value to clients, ranging from inquiry resolution to strategic program delivery to harvesting Aladdin by propelling the product to Asset Servicers across public and private markets.
Requirements
- 3+ years of work experience?
?
- Prior Aladdin Product experience desired
- Client facing experience inasset management, asset servicing, middle office
- SQL and/or Pythonskills preferred
- Strong written and oral communication skills
- Experience working with product managers and engineering teams
- Strong organizational skills to manage multiple projects across multiple client relationships
- Provider middle office experience is desired but not required
Benefits & conditions
For New York, NY Only the salary range for this position is USD$115,000.00 - USD$147,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.