Program Support Specialist - OPERATIONS (HYBRID - Vancouver, WA)
Role details
Job location
Tech stack
Job description
- Serve as the primary Workday subject matter expert, supporting managers and staff with performance management processes, workflows, and system navigation.
- Coordinate and track the full performance lifecycle, including scheduling reviews, maintaining documentation, routing plans, and ensuring timely completion.
- Generate reports and analyze data related to staffing, training, and performance to support compliance and decision-making.
- Support training programs by tracking completion, identifying gaps, and communicating requirements and opportunities.
- Assist with employee engagement initiatives, including action planning, recognition programs, and event coordination.
- Provide support for workforce planning by analyzing staffing data, maintaining tracking tools, and coordinating with HR partners.
- Support leadership operations by tracking priorities, managing action items, and assisting with initiatives such as town halls, offsites, surveys, and organizational changes.
- Ensure compliance with travel policies and conduct basic audits of travel documentation.
- Provide high-level administrative support to leadership, including calendar management, meeting coordination, and communications.
- Prepare, edit, and manage documents, presentations, and reports; maintain organized records and filing systems.
- Coordinate meetings and events end-to-end, including logistics, materials, agendas, and follow-ups.
- Support onboarding, training coordination, and personnel-related administrative processes.
- Arrange travel, process expense documentation, and track approvals to ensure timely reimbursement.
- Assist with timekeeping and reporting processes to ensure accuracy and compliance.
- Maintain office operations, including supplies, equipment coordination, and general administrative processes.
Requirements
Do you have a valid Driver's License license?, Do you have experience in SharePoint?, Do you have a Associate's degree?, Our client, a leading Pacific Northwest utility provider committed to public service and environmental preservation, is looking for a Program Support Specialist for their Vancouver, Washington location. This contract role will support activities such as town halls, offsite logistics, survey development, organizational documentation, and day-to-day program operations. Working closely with the OT Director, this position partners cross-functionally to ensure alignment, clear communication, and timely execution of team priorities. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple tasks in a fast-paced environment., * BA degree in Business or related field preferred; 1+ year experience with degree, 3+ years with Associate's, or 5+ years without a degree.
- Experience in process-driven customer service or operational support roles, with increasing technical responsibility.
- Intermediate to advanced SharePoint experience, including site management, editing, and maintenance.
- Valid U.S. driver's license., * BA degree in Business or related field preferred; 1+ year experience with degree, 3+ years with Associate's, or 5+ years without a degree.
- Experience in process-driven operational support roles, with increasing technical responsibility.
- Intermediate SharePoint experience, including site management, editing, and maintenance.
- Valid U.S. driver's license.
Benefits & conditions
Pulled from the full job description
- 401(k)
- Health insurance
- Vision insurance
- Dental insurance, * 401(k)
- Dental insurance
- Health insurance
- Vision insurance