TEXAS - Computer Support Technician

This position is located in the Fort Worth, Texas area. Draken is looking for a skilled Computer Support Technician to support our Phantom Sky initiative in the United States. This role is ideal for a hands-on technical professional who can build, maintain, troubleshoot, and transport the Phantom Sky system end-to-end, from server configuration to trailer-mounted deployments. Our revolutionary new platform for supporting live-fly training with ground-based threat emitters is critical to units with a SEAD mission., + Build, configure, and maintain the Phantom Sky serve and networked client workstations.

• Conduct daily system checks to ensure console-to-emitter communications are functioning properly

• Troubleshoot issues across hardware, software, and network layers, including fielded systems

• Install patches, perform updates, and validate system stability after changes

• Collaborate with Draken software development team to refine features based on customer requirements

• Support future system enhancements including FAA radar feed ingestion and Link-16 integration

• Lead efforts to obtain and maintain an Authority to Operation (ATO) in both classified and unclassified environments

• Support physical setup, teardown, and movement of emitter systems - including trailer-based deployments

• Assist the ground support technician with routine site maintenance

• Participate in two one-week deployments per year (CONUS)

• Bachelor's degree in computer engineering, Software Engineering, Information Technology, or related field (or equivalent experience)

• Experience with the Authority to Operate (ATO) approval process

• Expertise in DOW/COMSEC-related network security practices

• Hands-on experience with software or system integration

• Familiarity with Link-16, TDL principles, or tactical datalink environments

• Rattlesnaq SaaS - Bespoke

• WIN 10 / 11 PRO Operating System experience

• Microsoft Windows Server 2025

• Ubuntu 25.04

• Debian

• ESXi - Vsphere Foundation 9

• RHEL 9.0

• Must be able to obtain and maintain a security clearance

• Valid U.S. driver's license

• Ability to work day/night/weekend shifts and travel as required

Preferred Qualifications

• Experience with containerized or virtualized environments (Docker, Kubernetes, VMware, etc.)

• Understanding of networking fundamentals (TCP/IP, routing, firewalls, VLANs) with ability to diagnose network-layer issues

• Experience performing patching cybersecurity scans, RMF documentation, or working within DoD cybersecurity frameworks

Desirable Experience

• Prior experience supporting defense contractors, DoD programs, or classified environments

• Ability to script or automate tasks using PowerShell, Python, or Bash

• Relevant certifications such as Security+, Network+, CCNA, or Linux

• • Knowledge of FAA radar systems, ADS-B feeds, or other aviation data sources

• Field experience deploying or maintaining hardware in outdoor or trailer-based configurations

• Familiarity with tactical communications systems, military training ranges, or live-fly environments

• Experience with commercial ground-based emitter systems or EW systems

Physical Demands / Work Environment

• Work environments include standard office settings and outdoor emitter sites in the West Texas region

• Duties require a range of physical activity including sitting, climbing, standing, stooping, bending, kneeling, lifting, and extended walking

• Must be able to climb stairs, ramps, ladders, and work stands

• Regularly required to lift and carry up to 25 lbs, perform repetitive movements, and work from ground level to overhead

At Draken, we have created a cost-effective system that integrates off-the-shelf commercial solutions to address the shortage of ground-based threat emitters. Our proprietary software enables remote control of emitters through a user interface that combines an air and ground picture that can be used for mission execution and debrief.

We offer: First day medical coverage; 401(k) match after 60 days, PTO available to use immediately