Dynamics F&O Cloud Solution Architect

Customer Engagement & Advisory (Voice of the Customer / Trusted Advisor)

• Act as the voice of the customer and partner, sharing insights, feedback, success stories, and technical input with Engineering, Product, and internal communities to improve solution quality and customer outcomes.
• Serve as a trusted advisor by identifying customer business challenges and translating them into AIpowered business application and business process solutions aligned to customer outcomes, ROI, and Microsoft value propositions.

Solution Delivery & Adoption (Consumption / Usage)

• Deliver a highquality customer experience by supporting efficient, wellarchitected solution delivery that enables seamless adoption, usage, and satisfaction across the customer lifecycle.
• Drive consumption and usage by delivering solutions using Microsoft methodologies, proven patterns, and best practices, applying change management to support adoption, retention, and growth.

Technical Execution & Issue Resolution

• Identify, escalate, and help mitigate technical and operational blockers with urgency to accelerate deployment and usage, applying technical knowledge with limited guidance from senior peers.

Business Impact & Opportunity Identification

• Identify and communicate opportunities for expanded usage and solution adoption, articulating the Microsoft value proposition for AI Business Applications to support cloud success, security, resiliency, and AI innovation, and capturing opportunities in appropriate systems and tools.

Technical Readiness & Community Contribution

• Maintain technical readiness through continuous learning, contributing to shared frameworks, reusable assets, and community knowledge to help scale customer success and solution delivery.

Other

• Embody ourcultureandvalues.

We are seeking a skilled and experienced Dynamics ERP Cloud Solution Architect with expertise in Dynamics AX 2012 on-premises and/or Dynamics 365 Finance and Operations. The ideal candidate will play a key role as a trusted advisor to enterprise level customers and their partners as they design, develop, deploy and optimize Dynamics 365 ERP implementations., * Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience., Professional Skills

• Fluency in English with strong written and verbal communication skills.
• Experience in consulting or customerfacing roles, including delivery of technical guidance or training.
• Strong problemsolving skills with the ability to troubleshoot complex enterprise systems.
• Ability to collaborate effectively across crossfunctional teams.
• Strong technical aptitude with a continuous learning mindset.

Dynamics AX 2012

• Enterpriselevel experience supporting and administering Dynamics AX 2012, including system installation, customization, integrations, performance optimization, and cloud migration.

Dynamics 365 Finance and Operations - Technical

• Experience customizing and integrating Dynamics 365 Finance and Operations, including X++ development.
• Experience with Application Lifecycle Management (ALM) using Azure DevOps.
• Experience administering Finance and Operations environments, including sandbox and UDE deployments.
• Experience with performance tuning and optimization.
• General knowledge of Microsoft Azure services.

Dynamics 365 Finance and Operations - Functional

• Functional knowledge of Dynamics 365 Finance (e.g., Accounts Payable, Accounts Receivable, General Ledger, Cash Management, Budgeting).
• Functional knowledge of Dynamics 365 Supply Chain Management (e.g., Sales, Procurement, Inventory, Production, Warehouse Management, Master Planning).
• Experience with application monitoring using Application Insights.
• Understanding of regression testing strategies.

Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Microsoft is a global technology company headquartered in Redmond, Washington. Our mission is to empower every person and every organization on the planet to achieve more. We develop, license, and support a wide range of software products, services, and devices that help individuals and businesses realize their full potential.

Our flagship products include the Microsoft 365 productivity cloud, Windows operating system, Azure cloud platform, and Dynamics 365 business applications. We are also a leader in areas such as artificial intelligence, cybersecurity, developer tools, and gaming through Xbox and Game Pass.

With operations in more than 190 countries and over 220,000 employees worldwide, Microsoft is committed to responsible innovation, inclusive economic growth, and sustainability. We work closely with governments, industries, and communities to ensure that technology serves the public good and helps address some of the world’s most pressing challenges.

As we celebrate our 50th anniversary in 2025, we continue to look forward—investing in AI, cloud, and quantum computing to shape the future of work, education, and society at large scale.