Network Automation Platform Support Engineer
Role details
Job location
Tech stack
Job description
As a Network Automation Platform Support Engineer, you will focus on supporting and maintaining automation and data platforms that enable efficient network operations. You will bring extensive hands-on experience with network automation tools, intermediate networking knowledge, and a strong foundation in Linux systems and scripting to support various infrastructure teams across Fiserv.
What you'll do:
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Provide operational support for network automation and data platforms.
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Monitor, maintain, and optimize automation platforms to ensure high availability and performance.
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Collaborate with engineering teams to implement automation solutions and improve processes.
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Document procedures, configurations, and best practices for platform support.
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Participate in incident response and root cause analysis for platform-related issues.
Requirements
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7+ years of experience in a network or systems engineer role in an enterprise level environment
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3+ years of experience in a network automation or platform support role, primarily using Python and Ansible for automation tasks
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3+ years of experience with Linux server administration
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3+ years of experience with core networking technologies such as routers, switches, firewalls, load balancers, and DNS
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Bachelor's degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience
Experience that would be great to have:
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Prior experience with other automation platforms such as Arista CloudVision Portal (CVP), Forward Networks, Aruba ClearPass, Nautobot, Versa Director, NTP Servers, or Itential
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Strong problem-solving and analytical skills
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Excellent communication and collaboration skills
Benefits & conditions
$128,000.00 - $216,000.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.