IT SUPPORT SPECIALIST
Role details
Job location
Tech stack
Job description
We are seeking a motivated IT Support Specialist to support corporate IT operations in Huntsville, AL. This role provides hands-on technical support for end users, cloud-based identity systems, and infrastructure, with a strong emphasis on Microsoft Azure Active Directory (Azure AD) and Microsoft 365. The position also includes assisting with facility-related tasks and general operational support. The ideal candidate is detail-oriented, adaptable, and capable of working in a structured, security-conscious environment., · Provide Tier 1/Tier 2 technical support for desktops, laptops, printers, and mobile devices · Troubleshoot hardware, software, and basic network connectivity issues · Administer and support Azure Active Directory (Azure AD), including user account creation, group management, and access control · Assist with Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive) · Support identity and access management tasks such as password resets, MFA setup, and conditional access policies · Assist with device enrollment and management (e.g., Microsoft Intune / endpoint management) · Support system imaging, patching, and routine maintenance activities · Maintain accurate documentation of incidents, service requests, and system configurations · Assist with inventory tracking and asset management · Support compliance with DoD security policies, procedures, and best practices · Coordinate with senior IT staff and external vendors as needed · Assist with facility-related tasks such as equipment setup, office moves, and workspace readiness · Support conference room technology and basic AV systems · Perform other duties as assigned to support operational needs, MANTECH seeks a Security Specialist, in support of our government customer out of Huntsville, AL. The Security Specialist provides special access security oversight for the Missile…
- 20 hours ago
Requirements
· Strong troubleshooting and problem-solving skills · Excellent communication and customer service skills · Ability to work independently and as part of a team · Must be eligible to obtain and maintain a DoD security clearance · Occasional lifting of IT equipment (up to ~40 lbs) · Ability to adapt to changing priorities and handle multiple tasks Education Requirements: · Bachelor's degree in Information Technology, Computer Science, or a related field OR equivalent hands-on experience Preferred Qualifications: · Basic knowledge of Azure Active Directory (Azure AD) and Microsoft 365 administration · Familiarity with Windows operating systems and modern endpoint management · Experience with Azure AD, Microsoft 365, and/or Microsoft Intune in a corporate environment · CompTIA A+, Network+, or Microsoft certification (e.g., Azure Fundamentals, MS-900) · Experience in a corporate or government IT environment · Familiarity with ticketing systems and IT service management practices (e.g., ITIL) · Exposure to cybersecurity best practices, Zero Trust principles, or compliance frameworks