PC Technician

Assists with the computer-related needs of end-users, including installations, repairs, and troubleshooting. Resolves technical issues through software and hardware maintenance.

Major Tasks and Responsibilities

• Provides technical support to end-users with computer-related issues.

• Diagnoses and resolves hardware and software malfunctions for end-users.

• Responds to computer inquiries and offers guidance on proper computer handling.

• Researches and develops standard practices for installing, implementing, and configuring client computing in an enterprise network.

• Participates in planning and implementing hardware and software system installations and upgrades.

• Collaborates with vendors to resolve computer equipment failures and issues.

• Handles technical requests effectively to maintain service standards.

• Assists in the deployment of hardware to terminals.

• High school diploma or GED.

• 2+ years of technical support experience.

• Proficiency in computer hardware and software.

• Troubleshooting and technical support skills.

• Working knowledge of Microsoft Office.

At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.

Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one - from leadership and from your team. A job with Saia is packed with opportunity - from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what _going further_ is all about., At Saia, our people are the reason we've been successful for over a century in the industry. Together, we've created a positive culture that's driven by our core values - like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we're always looking for more collaborative and motivated individuals to join our team. So, if you're ready to put your career on a solid path, let's go further.