Senior Software Engineer I

Responsible for designing, developing, and enhancing Technology Business Management (TBM) and IT Portfolio Management solutions that support enterprise-wide technology planning, financial transparency, and strategic decision-making. This role partners closely with product owners, and other engineering teams to deliver scalable, high-quality solutions leveraging the Apptio platform and products.

Responsibilities

• Lead the development, configuration and integration of Apptio modules (e.g., Targetprocess, Cost Transparency, IT Planning, ADM, DataLink, TBM Studio) to support annual planning, iterative funding, and portfolio management processes across the Technology organization.

• Collaborate within an Agile scrum team to deliver features end-to-end, including requirements analysis, technical design, development, testing, and deployment, while ensuring alignment with enterprise architecture and engineering standards and compliance policies.

• Provide technical leadership by guiding junior engineers and contractors, delegating work, reviewing deliverables, and contributing to continuous improvement of engineering practices, including automation, testing, and DevOps processes.

• Enable and perform integration efforts across systems by building and maintaining APIs, data extract routines, and workflow integrations that enable accurate financial and operational reporting.

• Ensure platform stability and performance through proactive troubleshooting, debugging, and optimization, while communicating progress, risks, and outcomes effectively to stakeholders., We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

• 3+ years of experience configuring or developing within enterprise SaaS platforms

• 5+ years of software engineering experience with strong proficiency in backend and/or full-stack development (preferably Java-based technologies)

• 4+ years of experience with databases development (SQL and/or NoSQL), data modeling, and API development/integration

• Experience leading and supporting Jr. Engineers and contractors, including task delegation, code reviews, and mentoring

• Experience working in Agile environments (Scrum/Kanban) delivering production-grade software

• Strong analytical, problem-solving, and communication skills with the ability to translate business needs into technical solutions

• Proven ability to work collaboratively in teams and contribute to feature delivery from concept to production

• Experience with DevOps practices, CI/CD pipelines, and automated testing frameworks

Preferred Qualifications

• Direct experience with Apptio products such as Targetprocess, Cost Transparency, IT Planning, ADM, DataLink, or TBM Studio

• Familiarity with IT Portfolio Management, TBM frameworks, or financial/technology planning systems

• Knowledge of financial management systems, cost modeling, or enterprise planning processes

• Experience applying AI/ML, and/or GenAI to financial systems, portfolio management, or planning workflows and/or experience using generative AI models for coding.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally