SAP Support Specialist

To strengthen our SAP Competency Center team, we are seeking a Senior SAP Application Support Specialist to support our Rome, Georgia facility. This role requires deep functional and technical expertise across MM, SD, PP, and EWM and will play a key role in optimizing our manufacturing and supply chain systems., * Act as senior 2nd and 3rd level support for SAP modules MM, SD, PP, and EWM

• Perform root cause analysis of complex incidents, including cross-module and interface-related issues
• Lead problem management activities and implement sustainable solutions
• Drive continuous process optimization in procurement, production planning, manufacturing execution, warehouse management, and sales fulfilment
• Design and implement advanced customizing and enhancements
• Analyse and optimize integration points between MM-PP-SD-EWM as well as external systems (EDI partners, third-party logistics providers)
• Support and execute SAP transports, testing strategies and release management
• Contribute to S/4HANA transformation initiatives and system harmonization projects
• Collaborate with business process owners to translate requirements into scalable SAP solutions
• Provide technical guidance to key users
• Ensure proper documentation aligned with ITIL-based service management processes

• Bachelor's degree in Computer Science, Information Systems, Business or related field.
• 5+ years of SAP functional experience in a manufacturing environment
• Strong hands-on experience in at least two of the following: MM, SD, PP, EWM
• Proven expertise in:
• Make-to-Order (MTO) and Make-to-Stock (MTS) scenarios
• Production planning (MRP, capacity planning, production orders)
• Warehouse structures, stock management, and EWM integration
• Pricing, delivery processing, and output management in SD

Experience with:

• Interfaces (IDoc, EDI, RFC, APIs)
• ABAP debugging and basic enhancement techniques (user exits, BAdIs)
• S/4HANA logistics functionality
• Change and transport management
• Strong analytical mindset with the ability to handle complex system landscapes
• Excellent stakeholder communication and stakeholder management abilities
• Fluent English; German is an advantage
• Willingness to travel internationally as needed (Switzerland)

Referral program, 401(k), Health insurance, Retirement plan, 401(k) matching, Paid time off, Vision insurance, Health savings account, What We Offer

• Comprehensive benefits package
• Long-term career growth within an international organization
• Competitive compensation
• A technically challenging role in a highly integrated manufacturing landscape
• Opportunity to shape and optimize SAP processes in a production-driven environment
• Participation in strategic SAP and S/4HANA transformation projects
• Flexible schedule, * 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

We are a technology-driven company with headquarter in Lupfig, Switzerland, in the machinery and metal manufacturing industry, operating in a highly integrated production and supply chain environment. Our SAP landscape supports complex make-to-order and make-to-stock processes, global procurement structures, advanced production planning, and warehouse automation.