Salesforce Marketing Cloud Solution Architect

We are seeking a highly experienced Salesforce Marketing Cloud (MCE) Solution Architect to support critical payor partnership email initiatives within a large, enterprise digital marketing organization. This role is essential due to increasing CRM complexity and a shortage of internal development capacity.

This is a hands-on builder-architect role, not a conceptual or documentation-only position. The ideal candidate will design, configure, and troubleshoot Salesforce Marketing Cloud solutions in real time, ensuring scalable, automated, and production-ready CRM campaigns across email, SMS, and lifecycle programs.

Responsibilities

• Design and implement end-to-end Salesforce Marketing Cloud solutions across:

• Email Studio
• Journey Builder
• Automation Studio
• Content Builder
• Audience Builder

• Architect scalable frameworks to support high-volume P360 email, lifecycle, and triggered campaigns
• Translate business requirements into buildable Salesforce architectures, including journeys, automations, data extensions, and personalization logic

Data, Audience & Personalization

• Own audience architecture and segmentation strategy, including:

• Data extensions and relationships
• Attribute selection and audience logic
• Suppression, prioritization, and eligibility rules

• Partner with CRM and data engineering teams to integrate Salesforce core data, CDP/Data 360 inputs, and upstream systems
• Design and implement advanced personalization using:

• AMPscript, SQL, and SSJS
• Automation Studio workflows
• Rules-based or MCP-driven personalization models

• Strong hands-on Salesforce Marketing Cloud experience focused on architecture and execution
• Deep expertise with Email Studio, Journey Builder, Automation Studio, and audience architecture
• Advanced proficiency in AMPscript, SQL, and SSJS
• Experience supporting complex CRM, lifecycle, triggered, and high-volume marketing campaigns
• Proven ability to troubleshoot production issues quickly and independently
• Comfortable working in fast-paced, high-urgency environments with evolving requirements

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Pay Details: $60.00 to $68.00 per hour

Search managed by: Sharanya Ram

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance