End User Infrastructure Engineer

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.

• Role in onsite in office 5 days a week in Columbus Ohio. *

What You'll Do:

• Collaborate with virtualization operations and engineering teams to gather requirements, develop, and deploy end user compute services
• Maintain and TroubleshootEndpoint Managementplatforms(e.g., Intune,SCCM andJamfPro)
• Contribute to the organization's technology plan, ensuring effective integration of network security infrastructure,workwith technology teams and vendors for comprehensive solutions.
• Design, upgrade, and troubleshoot theend user computeenvironment based on capacity needs; stay informed on industry trends to deliver high-quality technology on schedule.
• Implement tools for configuration management, service provisioning, inventory and resource management, process automation, and self-service.
• Knowledge ofCitrix,SCCM, Intune,andJAMFtechnologies

• Proficient inIntune/MECMorJAMF
• Experience withCitrix DaaSorCitrix NetScaler
• Strong Scripting skills
• Strong understanding of multi-site non-persistent and persistent EUC environments.

What We're Looking For:

Education: Bachelor's degree in computer science, engineering, or related technical field is required.

Experience: 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

$87,633.00 - $109,543.00

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Data

Compensation Grade:

SP20-007

Compensation Range:

$87,633.00 - $109,543.00

At AEP, we're more than just an energy company! We're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!