Data Centre Engineer / Data Centre Operations Specialist
Role details
Job location
Tech stack
Job description
About the Role : The Data Centre Engineer is responsible for the operation, maintenance, monitoring, and support of data centre infrastructure, ensuring high availability, performance, and security of IT systems. This role supports servers, storage, networking, power, cooling, and physical infrastructure within the data centre., Data Centre Operations
- Monitor and maintain data centre facilities, including servers, storage, network devices, racks, and cabling
- Perform routine health checks, preventive maintenance, and equipment inspections
- Handle incident management, troubleshooting hardware and infrastructure issues
- Ensure adherence to SLA, uptime, and availability targets
Infrastructure Management
- Install, configure, and decommission servers, network devices, and storage systems
- Perform rack & stack, cable management, and labeling
- Coordinate power, cooling, and space planning
- Support virtualization platforms (VMware, Hyper-V, KVM, etc.)
Monitoring & Support
- Use monitoring tools to track system performance, capacity, and alerts
- Provide 24×7 support through shifts/on-call rotations (if applicable)
- Escalate issues to vendors or engineering teams as required
- Participate in change management and maintenance windows
Security & Compliance
- Maintain physical security controls (access logs, CCTV, badge access)
- Ensure compliance with ISO 27001, SOC, ITIL, or company security policies
- Implement and follow data centre safety procedures
Documentation & Reporting
- Maintain accurate asset inventory and documentation
- Create and update runbooks, SOPs, and incident reports
- Support audits and compliance reviews
Requirements
- Strong knowledge of data centre operations and infrastructure
- Experience with:
- Servers (Dell, HPE, Cisco, etc.)
- Networking (TCP/IP, LAN/WAN, switches, routers)
- Storage (SAN, NAS)
- Virtualization and basic OS administration (Linux/Windows)
- Understanding of power systems (UPS, PDU) and cooling systems
Benefits & conditions
Salary and Other Compensation: The annual salary for the position depends on experience and other qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
