Salesforce Senior Manager [Pharma & Life Science]

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Salesforce Consulting Generalist team, you lead the implementation of Salesforce technology-enabled solutions that address the needs of large organizations. As a Senior Manager, you guide large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You leverage your proficiency in Salesforce to develop top-performing teams, solve complex problems, and deliver quality results, contributing to the overall success of the firm.

Responsibilities

• Lead the deployment of Salesforce solutions for large-scale organizations
• Innovate and refine processes to enhance operational effectiveness
• Engage with clients at a senior level to achieve project success
• Utilize Salesforce proficiency to build and guide top-performing teams
• Tackle intricate challenges and deliver remarkable outcomes
• Contribute to the firm's success through strategic advisory
• Foster an environment of excellence and continuous improvement
• Encourage open communication and collaboration within teams

What You Must Have

• Bachelor's Degree
• 7 years of experience

What Sets You Apart

• Master's Degree in Computer and Information Science or Management Information Systems preferred
• One or more Salesforce.com certifications preferred
• Proficiency in Salesforce technology-enabled solutions
• Implementing technology solutions for compliance
• Demonstrating leadership in developing Salesforce platform-based applications
• Proven success in business development and relationship management
• Leading teams and fostering innovation
• Experience in software configuration and coding
• Proficiency in multiple languages for clear communication

The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

PwC provides services to 420 out of 500 Fortune 500 companies. The firm was formed in 1998 by a merger between Coopers & Lybrand and Price Waterhouse.