Support Engineer, Staff

As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space.

• Bachelor's degree and 4+ years of Support Engineering or related work experience., Associate's degree and 5+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 6+ years of Support Engineering or related work experience.

• Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience., * Proficient in different operating systems including Windows and Linux

• Proficient in Microsoft Office Products such as Excel, PowerPoint, Word

• Proficient in documentation processes and procedures

• Proficient in Testing methodology

• Good understanding of Python scripts

• Proficient in Debugging methodology and problem solving

• Proficient in Mutli-Tasking and handing multiple tasks in parallel

• Background in wireless, automation is preferred

Daily tasking

• Lab inventory tracking and updating
• Swapping and installing different lab and testing equipment
• Reviewing logs and providing feedback
• Provide daily status report and updates on tasking
• Organize the lab equipment keep the lab tight and clean.
• Using problem solving skills to solve issues that might arise in the lab
• Support if needed running testing
• Install tools and software on PCs
• Maintain lab PCs and debug any tools issues that arise from automation
• Monitor test results and report issues when arise

Other Skills

• Proficient in communication skills
• Ability to operate in dynamic environments
• Ability to learn, adapt quickly and take initiative
• Strong attention to details

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link .