Software Quality Engineer

As a Software Quality Engineer, you will be a key contributor to ensuring the quality and performance of our software products. Your expertise will be critical in upholding our high standards and delivering reliable solutions to our clients. You will collaborate closely with development and product teams to identify issues, implement best practices, and drive continuous improvement in our QA processes. This role offers an opportunity to leverage your skills to make a significant impact on our product offerings and the overall user experience., * Assist in the development and maintenance of automated test cases spanning web UI, APIs, and backend services under the guidance of senior staff.

• Utilize and learn established test frameworks, libraries, and tools (e.g., Playwright, Selenium) to execute and update existing test scripts.
• Monitor and execute automated tests within the CI/CD pipeline. Help identify environment readiness issues and assist in managing test data.
• Continuously improve testing accuracy and reliability. Identify and report flaky or non-deterministic tests. Support senior engineers in improving test runtime and reliability.
• Generate and publish test outcomes as standardized test reports (e.g., JUnit-style results, trend views) that provide actionable feedback to the product development team.
• Investigate and triage initial test failures; provide detailed reports to help distinguish between product bugs and environment issues.
• Collaborate with Software Engineers and Product teams to understand requirements and ensure test cases align with user stories.
• Contribute to engineering excellence through the published documentation of test plans, scripts and results.
• Actively participate in team meetings and code reviews to learn and adopt industry best practices for quality assurance.
• Demonstrate a strong desire to learn new testing technologies and contribute to a culture of quality through proactive problem-solving.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

• 4+ years of experience in software quality assurance.
• 2+ years of experience in performance testing.
• 2+ years of experience building and maintaining automated tests for web applications and distributed systems.
• Experience with end-to-end and API test automation frameworks (e.g., Playwright, Selenium, Cypress) and test design patterns.
• Experience integrating automated tests into CI/CD systems (e.g., GitHub Actions, Azure DevOps, Jenkins, GitLab CI) using Git-based workflows.
• Strong troubleshooting and root-cause analysis skills across services, logs, and environments.
• Proven ability to work in an Agile/Scrum environment, participating in sprint planning and providing accurate testing estimates.

Experience that would be great to have:

• Cloud & Infrastructure: Familiarity with testing cloud-native and microservices architectures (Docker/Kubernetes) and comfort working in a Linux-based environment.
• Observability: Experience utilizing observability tooling (Prometheus, Grafana, centralized logging) to improve test diagnostics and triage speed.
• Integration Strategies: Exposure to contract testing, service virtualization, or integration test strategies for distributed systems.
• Reporting: Experience configuring reporting pipelines and quality dashboards (e.g., Allure, JUnit XML) that surface actionable insights for the team.
• Specialized Testing: Participation in performance, load, or resiliency testing to ensure system stability under stress.
• Programming Depth: Practical experience with at least one back-end programming language (e.g., Java or Python).

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers' extra effort with points redeemable for rewards
• Eight Employee Resource Groups to foster a collaborative culture and expand your network
• ·Unparalleled professional growth with training, development, and internal mobility opportunities
• Medical, dental, vision, life, and disability insurance options available from day one
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

#LI-SH2

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.