Field Engineer 4/IT Support Technician

• As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Call Management system using Company provide phone.

• Computer Hardware Repair Field experience.
• Motherboards replacement.
• LCD s replacement
• Experience diagnosing Dell laptops and PC s
• A+ Certified (candidates who do not already have their A+ certification will have 90 days after their start date to become certified, or be subject to termination), * Must have his/her OWN RELIABLE CAR and CAR INSURANCE
• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed

Driving: Weekly Mileage: 250-350 per week (All mileage during the day to work locations are reimbursed per the standard. Candidates are NOT paid to drive to and from work.)