Close Support Technician

Markon is seeking an experienced Close Support Technician to support our Virginia Customer from Northern Virginia. Responsibilities Providing in-depth support and problem resolution across a range of technologies, including access administration, hardware, software, and application performance.

• Troubleshooting issues for users across mainframe systems, LANs, PCs, and printers.
• Effectively analyzes customer requirements, coordinates with technical teams, and contributes to software upgrade implementations.

Required:

• Active TS/SCI with Full Scope Polygraph (preferrably from this client).
• Minimum of six (6) years of experience specific to technical support, desktop and access administration.
• Bachelor's Degree related to specific skill from an accredited college or university.

• Associates degree eight (8)
• No degree + ten (10) years related work experience.

• Ability to engage in light/medium physical labor (lifting 20 lbs) to support moving/relocating technical equipment to assist in outfitting and equipment installation at new/current project facilities.
• Demonstrated knowledge of Windows based PCs and common peripherals.
• Experience with SIP and PBX technology.
• Demonstrated knowledgeg of standard desktop hardware and software.
• Demonstrated knowledge of information security technologies and security guidelines.
• Server adminsitration, maintenance, and user account management experience.
• Willingness to travel domestically on occasion.

Desired:

• Prior experience working with special programs.
• Familiarity with commercial operations.

USD $180,000.00 - USD $220,000.00 /Yr.

The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Overview, Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays

Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions. At Markon, we don't just offer jobs - we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work. Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services. Markon values people and the tremendous impact each individual can make - which is why we're consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation's most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters - bringing out the best in each other to advance our clients' missions.