Lock Desk Analyst

The Lock Desk Analyst is responsible for supporting the Sales and Operations staff with their day-to-day operations in the execution of buy and sell side lock transactions, change and extensions requests, and pricing scenarios.

Essential duties include but are not limited to the following:

• Receive and process internal lock and change requests

• Monitor rate lock expiration dates and communicate impending dates to sales team

• Manage rate lock extensions and other lock amendments

• Communicate with team members, external investors, and vendors

• Enforcing Rate Lock policy

• Assist Sales team with pricing scenarios

• Maintain current knowledge of investor program requirements and changes as they occur

• Maintain investor website and pricing engine user profiles

• Assist Management to evaluate current processes and make recommendations

• Ad-hoc reporting and analysis

• Minimum 2 years of Secondary experience in mortgage banking
• Bachelor's degree in economics, finance, business, or a related field recommended
• Basic knowledge of Secondary Mortgage Market loan pricing components and Agency guidelines
• Basic understanding of loan process flows from origination to loan sale
• Optimal Blue experience required
• Working knowledge of Encompass LOS
• Organized and detail oriented
• Strong critical thinking ability a must
• Outstanding communication and customer service skills
• High level of knowledge of Microsoft suite of products
• Ability to work in a fast-paced environment
• Servicing, Post Closing, or Shipping experience as well is a plus!