Technical Writing Supervisor - Print & Online Documentation

At Resideo, we're continuing to evolve how technical content is created and delivered. As a Technical Writing Supervisor , you'll lead a team responsible for building clear, scalable documentation used by professional installers, homeowners, and sales teams across our connected home products.

This role brings together people leadership, content strategy, and modern publishing practices . You'll partner closely with product and engineering teams, guide a global team of writers, and help drive a more online-first, single-source approach to documentation.

If you enjoy leading teams, improving how things work, and making complex information easier to use, this is a role where you can have a real impact., Lead the team and the work

• Lead and develop a global team of technical writers through coaching, feedback, and development planning
• Step into high-priority or at-risk projects to help stabilize and move them forward

Own documentation delivery

• Oversee the creation of user guides, installation instructions, troubleshooting content, and digital help experiences
• Ensure content is accurate, consistent, and delivered on time across products and releases
• Support documentation through the full product lifecycle , including PLM systems, manufacturing, distribution, and online publication
• Optimize print literature for pros audience.

Shape how content is built

• Partner with product, engineering, and cross-functional teams to define content scope, priorities, and timelines
• Drive consistency through templates, taxonomies, and structured content practices across brands and formats
• Maintain and improve single-sourcing, version control, approvals, and translation workflows using tools like Jira, SharePoint, and Git

Guide and grow capability

• Support writers in technical skills like HTML, CSS, and structured authoring
• Coach on core disciplines like information mapping, research, audience analysis, editing, and project management
• Maintain organized documentation repositories , including project records, assets, and deliverables

• 10+ years of experience in technical writing, content development, or a related field
• 3+ years of team leadership experience or equivalent project leadership experience
• Proven writing and editing skills
• Proficient project management skills
• Experience with single-source, multi-channel authoring and publishing platforms for creating web, print, and help content

WE VALUE:

• Experience with HVAC, plumbing, security systems, or similar technical products
• Familiarity with Oracle PLM systems
• Experience working with global or remote teams
• Multilingual skills or experience supporting localization
• Experience with DITA, DocBook, XML, XSLT, or similar structured authoring frameworks
• Experience optimizing structured content for SEO or AI-driven search

Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions. Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at http://www.resideo.com/. At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Resideo%20%20-%20Recruitment%20Privacy%20Notice.pdf?rv=6d871e71bfa24982b181c92fda232b7a. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.