Software Engineer II - CoreAI

Establish and maintain telemetry to monitor usage and performance, proactively identifying and addressing potential issues to ensure optimal service delivery and customer satisfaction. Respond to incidents in a timely manner, working with cross-functional teams to mitigate impact and restore service availability, and contribute to the ongoing operation of the services in a cost-effective manner. Contribute to and collaborate on open-source projects, sharing knowledge and expertise with the broader developer community, and leveraging external contributions to enhance our offerings. Collaborate with Grafana Labs to enhance security and enrich features based on customer scenarios, leveraging their expertise to drive continuous improvement and innovation in our offerings. Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 2+ years of experience developing commercial software with C#, C++, or Java 1+ years of proficiency with AI-assisted development tools (e.g., GitHub Copilot). Experience with building testable, distributed and highly scalable online services on Azure or similar cloud platform Detail oriented design, coding, debugging and problem-solving skills Experience with Open Source Software development Experience developing, deploying, or integrating AI-powered solutions in production environments. Effective communication, collaboration, and problem-solving skills A growth mindset and a willingness to learn new things and take on challenges Passion for quality with strong customer empathy

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