IT-Technician
Role details
Job location
Tech stack
Job description
TSMC WA currently has a Technician position open in our IT department. This position requires proficient computer (both H/W and S/W) knowledge and skills to sustain and recover both office and Fab IT systems for 24x7 factory operation support, carry an Onduty phone/laptop as the 1st-line responder to handle user issue escalations and system alerts, constantly work inside a clean-room on a 12-hour/day shift., * First line issue identification and recovery of the factory automation system following procedures.
- Help to maintain and improve existing fully automated factory system functionalities by working with engineers and users on system testing and upgrade.
- Answer helpdesk calls to help internal users with questions and problems concerning computer systems, hardware, and software.
- Assist IT engineers working on special projects and assignments., On-site at Camas, Washington, Monday-Friday. Position typically assigned to a 12-hour day or night shift compressed work week schedule with 3 days on one week and 4 days on the next.
Requirements
- AS or AA in Technology/Engineering related field
- 1-2 years Helpdesk, PC tech support, or network experience
- Proven troubleshooting and problem solving skills
- Team player with flexibility, positive attitude, and open mind to learn new technologies
Personal Attributes:
- Teamwork skills across diverse and remote teams.
- Proactive and adaptable to shifting priorities for our needs.
- Expert in diagnosing and resolving complex issues.
- Must be self-motivated and have ability to multi-task in a high-paced/high stress situations.
- Strong attention to detail and able to work independently with minimum instruction.
Benefits & conditions
Eligibility:
- Must have legal authorization to work in the U.S. Please note that we are unable to provide sponsorship or take over sponsorship of an employment visa at this time.
- Employment contingent on background check and drug screening (excludes cannabis).
Pay Transparency & Other Compensation:
At TSMC, your base pay is just one component of your comprehensive compensation package. For new hires in this position, the starting salary typically ranges between $23.55 and $31.24 per hour. The full salary range for this Job Grade extends from $23.55 - $33.85 depending on factors such as skills, qualifications, education, experience, tenure, and position level. TSMC's total compensation package also includes market-competitive pay, profit sharing and incentive bonuses, and tuition assistance.
TSMC's total compensation package also includes profit sharing and incentive bonuses, tuition assistance, and accrue 120 hours of paid time off annually their first year. Our comprehensive benefits include medical, dental, and vision insurance, life insurance, access to a 401(k) plan with employer match and the ability to participate in the employee stock purchase program. Onsite amenities include a fitness center, game room, physical therapist, and subsidized café.
