Technical Infrastructure Program Manager, Infrastructure Capacity Management

A TIPM II is responsible for managing a small or existing infrastructure technology program, successfully delivering infrastructure builds that may require modification from defined templates to meet program goals. You work independently, seeking guidance as needed.

Key job responsibilities

Program Management

• Manage difficult and/or cross-functional infrastructure builds/goals

• Work with multiple teams if program goals require it

• Partner with vendors, customers, partner teams, and engineering teams

• Own program communication and status updates

Technical Execution

• Capable of adapting infrastructure builds to varying scenarios

• Interpret how dependencies of infrastructure builds interact

• Spot integration risks and ask the right technical questions to ensure appropriate trade-offs

• Deep dive and define infrastructure requirements and dependencies for mature technical products

Strategic Work

• Understand business problems, workflows, technologies, automation/tools, and interdependencies

• Partner with technical managers to secure resources, set project priorities, milestones, and drive delivery

• Write PR/FAQs, support OP1-2 efforts, and create strategic program documentation

• Accelerate progress by driving crisp and timely decisions, clearing blockers, and escalating appropriately

Scope and Influence

• Works across teams

• Influences customers, roadmap priorities, decisions, and engineering processes

• May influence external entity interactions

• Advises managers (up to 3 tiers above your level)

A day in the life

You'll begin your day connecting with international teams to align on supply chain priorities. Throughout the day, you'll analyze supply chain data, identify trends, and create recommendations for process improvements. You'll facilitate collaborative sessions with partners to develop innovative solutions and participate in strategic planning discussions that influence our global infrastructure growth.

About the team

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

3+ years of technical infrastructure management experience

• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

• Experience with varying scenarios of infrastructure builds

• Bachelor's degree in Engineering, Math, Business, Supply Chain or other related quantitative discipline

Preferred Qualifications

• Experience creating, iterating, and improving end-to-end operations

• Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer

• 3+ years professional experience (in high technology or consumer electronics)

• MBA or advanced degree in engineering, operations research, mathematics or other quantitative disciplines

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional., The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, VA, Arlington - 127,100.00 - 171,900.00 USD annually

USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually

USA, WA, Seattle - 127,100.00 - 171,900.00 USD annually

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company., Amazon