Platform Engineer (Cloud Infrastructure)

• Design, build, and maintain infrastructure-as-code using Terraform and Ansible across multiple cloud providers.
• Manage Git-based workflows (GitLab preferred); create and review merge requests across multiple repositories.
• Configure, build, and deploy containerized services with Docker and/or Kubernetes.
• Implement monitoring, configuration management, and logging for multi-tenant, multi-cloud environments.
• Troubleshoot connectivity issues by analyzing traffic flows between customer and hosted environments.
• Develop and maintain technical documentation, SOPs, knowledge base articles, and governance materials.
• Operate with a security-first mindset and follow SDLC best practices.
• Use generative AI elements to improve speed, accuracy, and resource management within established security guidelines.

• 5+ years hands-on Ansible automation (including Roles/Galaxy).
• 5+ years hands-on Terraform building and maintaining production infrastructure at scale.
• Strong Linux administration and troubleshooting; proficiency with Python and Bash.
• Experience with CI/CD pipelines and Git-based workflows (GitLab or similar).
• Hands-on with at least one major cloud (AWS, Azure, or Google Cloud Platform) and core services (compute, storage, networking, IAM).
• Fundamental networking knowledge: TCP/IP, DNS, routing, VPC/VNet connectivity.
• Experience with RBAC design/provisioning and logging/monitoring in cloud environments., * Docker/Kubernetes in production environments.
• Secrets management (e.g., HashiCorp Vault).
• ServiceNow/ITIL experience.
• Experience with large-scale distributed systems.
• Terraform and/or cloud provider certifications (AWS, Azure, Google Cloud Platform).

Work Environment

• Hybrid onsite in Austin, TX, collaborating closely with product and operations teams.
• Multi-cloud environment with strong emphasis on security and automation-first practices.